My Game Keeps Crashing in the very first mission?!?!

[Studiotraube]

I bought the game couple days ago as i was interesed in playing the tomb raider games so i bought tr : Underworld and in the very first mission after the screen fades to white it just hangs up and i have to restart my whole pc to get it closed ?! any suggestions?

[4K_240hz_MLED]

list your specs and steps you've taken to attempt to fix

[Studiotraube]

I tried to reinstall it but that was my only idea
no idea what a spec is

[4K_240hz_MLED]

list your hardware specifications

only your CPU, GPU or iGP, RAM, OS, and storage. i dont need to know your monitor, PSU, motherboard, or other hardware components.

Originally posted by Studiotraube:

I tried to reinstall it but that was my only idea

have you tried verifying game cache? or what about setting tru.exe's compatibility to Windows 7 or older? or how about running it as admin?

[Studiotraube]

._.

[Studiotraube]

I have no idea how any of those suggestions work

[Studiotraube]

I have a AMD Radeon RX 5600 XT

[4K_240hz_MLED]

Originally posted by Studiotraube:

I have no idea how any of those suggestions work

in the Steam desktop client, go to Library > Tomb Raider: Underworld. Then right click and select Properties, and left click on Local Files > Verify Integrity of Game Files. this will basically have Steam scan and compare your files with the ones originally from their servers, and if there's any corrupted files, they will be replaced.

for compatibility and admin stuff, instead of verify, select Browse Local Files, and search for tru.exe. right click on that and left click on Properties. from there, find the Compatibility tab and then select an older OS from the drop-down menu (I recommend Windows 7 but if you choose XP then that's fine). and you can also check the option of running the program as administrator - then Apply, Ok, and exit.

[4K_240hz_MLED]

Originally posted by Studiotraube:

I have a AMD Radeon RX 5600 XT

ok you listed your GPU, what about your CPU, OS, RAM, and storage? you can easily find by searching for About Your PC in the task bar (assuming you have Windows 7 to 10). if not, just go to the top left corner of Steam and choose Help > System Information. copy everything to the clipboard and then paste it here with ctrl + V.

storage you can easily find that out by opening Defrag and Optimize (can also be searched for if you have Windows 7 to 10). i think for someone like yourself checking the specs through Steam (Help > System Information) is the simplest.

[4K_240hz_MLED]

Originally posted by Studiotraube:

._.

https://steamcommunity.com/sharedfiles/filedetails/?id=1691926456

This guide idk if it'll help you. Oh right, you can always just download a save file from the internet that occurs shortly after the moment you've crashed. There's a website specializing in Tomb Raider walkthroughs by someone named Stella.

https://www.tombraiders.net/

[Studiotraube]

thanks this really helped (:

[4K_240hz_MLED]

Originally posted by Studiotraube:

thanks this really helped (:

what did? the guide or finding the right save file from that site?

I'm assuming you have it fixed so that's why you don't find it necessary to list your PC specs to me.

[Studiotraube]

The guide

[4K_240hz_MLED]

what exactly in the guide?

[Studiotraube]

It worked for a while like 20 minutes or so but then it completed gave up on me and i got my money back by refunding it ...
-Bruh

[4K_240hz_MLED]

no worries, Underworld as a whole is extremely buggy. i read online that the PS3 and Xbox 360 ports are even worse (minus unable to start and crashing issues)