game won't open

[SmallFire]

game just opens up a black window and immediately closes. is anyone else having this problem?

[rainwarrior]

I'm having the same problem. (Edit: was fixed in a patch on 2024-5-20)

[LoSkates92]

Has this been resolved yet? its may 20 now and I am having the same issue

[rainwarrior]

It has not. I tried compatibility modes, reinstalling, rebooting, installing a few things (e.g. OpenAL, runtimes, latest Nvidia drivers) to no avail.

I saw a suggestion in another thread that the game may use SSE4 or AVX instructions that older processors do not have, causing a crash. I don't know if this is truly the problem but it would explain why I managed to run it on a newer system but not my main computer. However, a commenter on the first page said they have an i7 12700F which is fairly new and should support AVX2, so maybe this is not really the issue.

I have an i7 860 myself, which is fairly old, if I go to Steam > Help > System Information it shows AVX as unsupported. Despite being an older CPU it has no problems running a great deal of newer 3D software, so I'm not used to having problems with Steam games like this, but it's possible Animal Well doesn't have fallbacks for CPUs without these instructions.

It could be something else entirely, though. I'm just mentioning it because it was one of the comments made elsewhere. All I could gather from the various threads are that some minority of users are consistently having this issue. Not sure at all what kind of hardware each may be running, though, as few people mention it.

(My own GPU is also relatively old, a 750 Ti, but like with the CPU I am not used to this being a source of compatibility problems. It's very rare I can't get something to run, though I might turn the graphics settings down on some games to get a better framerate.)

The devs are definitely aware of the issue, though I don't think they've posted here. There are comments acknowledging it in the company's discord (but no explanation or resolution yet, that I have been able to find).

[Ragnardo]

If they can't fix it ( I had to refund it as the week was gonna pass by) you can play it with no problems on the newest Ryujinx, but buy it first on switch OF COURSE. This is what I did , even though I dont even own a switch. I just wanted to play it "legally" that bad. Everyone keeps saying its only a "small amount of people" which I dont know if its true or not, but when I kept hearing that in the Discord and here I said screw it and emulation is working 100%.

[rainwarrior]

Okay there's been an update just now. It's working for me. :) Hopefully it will work for you too.