Constant loading and freezing after update

[Soup]

Game ran buttery smooth before atlantis update. Now the game freezes like every 15 seconds and the loading icon appears in the bottom left corner. I can still move camera around but everything else is stuck.
No longer playable.....sucks I was looking forward to some new content.

[Inspiral]

I had this problem after an earlier patch but, oddly enough, not since the Atlantis update. Maybe try these workarounds.

It's a nuisance but I found that quitting to the title screen and reloading the last save, i.e. clicking 'continue' in the main menu, fixed the freezing player model every time. Sometimes the freezing was really severe, like every 2-3 seconds, but reloading would always fix it.

As for the infinite loading, try using ctrl+alt+del to bring up the task manager options, then clicking cancel. No idea why that works but it breaks the impasse and loading will continue normally. Sometimes I didn't even need to do that and just tapping Alt + tab to minimise/maximise the game would break the loading impasse.

[NightWing]

yeah same problem

[Soup]

***UPDATE***
So I did find a solution...kinda.
Going offline fixed all the constant loading and missing textures. I disabled my ethernet adapter but I bet pulling the cable would have the same result. Hope they fix this. I have a feeling it's an issue with Uplay's cloud sync.

[chain_of_hate]

I had severe freezing/hitching that would become frequent and last for about 5-6 seconds.

Soup's workaround made me suspect some component of Uplay was attempting to call home and might have been impeded by a firewall or connectivity issue.

The main game's excecutable, "ACOdyssey.exe" was already allowed through Windows Firewall, but I could not find any related exceptions for Uplay in the Windows Firewall.

In my case, allowing the Uplay executables through Windows Firewall resolved the issue. I haven't been able to reproduce the freezing/hitching since this happened. These are the actions I took:

Exception Settings can be reached under either "Windows Security > Firewall and Network Protection > Allow an app through Firewall" or "Control Panel\System and Security\Windows Defender Firewall\Allowed apps"

Clicked "Change settings", then clicked "Allow another APP" button. Clicked "browse" and navigated to the path of the *.exe files in the game launcher folder and added them one at a time.

Uplay Game Launcher
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UbisoftGameLauncher64.exe

Uplay Game Launcher
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UbisoftGameLauncher.exe

Uplay Launcher
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe

Uplay Service
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayService.exe

Uplay Webcore
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayCrashReporter.exe

I imagine that if any other software or hardware firewalls were active, they would have to allow the traffic through as well.

I hope this helps someone.

[Markusnl]

This happened to me today. The game would freeze every 2-10 seconds with the "loading" icon showing every time, but the camera could still be moved and the music kept playing.

It turned out that the background download of an update for another game (Hitman 2 in my case) was bugging out Steam, causing my SSD to fill up and the disk usage to max out. I got it fixed by going to Settings > Download > Clear Download Cache, pausing the update installation after restarting Steam, and by moving some of my games to another disk before resuming the update.

In short, check if anything could be causing high workload on your SSD and/or if it's getting full.

[NotaBear]

I am also having this problem. They game worked fine when I last played in January. Now it has this same loading problem everyone here is describing. Neither changing the firewall settings or disabling my ethernet connection would fix it.

[UbiCosmos]

Originally posted by Tuborg:

I am also having this problem. They game worked fine when I last played in January. Now it has this same loading problem everyone here is describing. Neither changing the firewall settings or disabling my ethernet connection would fix it.

Hello,

Please reach out to our Support Team[support.ubi.com] for assistance.

[sparkysquid]

This solved all the problems I was having. It was super bad, nearly throwing the controller bad. Thanks for doing the leg work on this, the game loads perfectly now.

Originally posted by chain_of_hate:

I had severe freezing/hitching that would become frequent and last for about 5-6 seconds.

Soup's workaround made me suspect some component of Uplay was attempting to call home and might have been impeded by a firewall or connectivity issue.

The main game's excecutable, "ACOdyssey.exe" was already allowed through Windows Firewall, but I could not find any related exceptions for Uplay in the Windows Firewall.

.......

I hope this helps someone.

[CAEZA DE RANA]

i still have the freezing issue, ive tried many methods to fix this, but still nothing....

[il_yashich]

For me it helped to install Uplay to the same drive with the game.

[76561198412668683]

Originally posted by il_yashich:

For me it helped to install Uplay to the same drive with the game.

Glad to see the community helping each other out still :)

- Ubisoft Support

[Legolevel]

Every time the game would load something from far away the game would freeze.

My solution was to download Nvidia experience and update the Nvidia driver and everything went back to normal

Obviously this might not work for everyone but this fixed my freezing issue

Hope this helps anyone

[UbiKarl]

Originally posted by Legolevel:

Every time the game would load something from far away the game would freeze.

My solution was to download Nvidia experience and update the Nvidia driver and everything went back to normal

Obviously this might not work for everyone but this fixed my freezing issue

Hope this helps anyone

Thank you for sharing this with us Legolevel and hopefully whoever is experiencing the issue will find this useful! :)

- Ubisoft Support

[Henry Tomassino]

Do you have found any fix to this day? :)

[Todd444]

My AC ORIGINS, AC ODYSSEY, and not related- RED DEAD REDEMPTION 2 none will play now... all crashing my pc hard, or freezing up. Next to try is a clean install of windows. Starting to hate pc gaming now. Always failing and i have a great system!!