Penelope's Shroud Game Crash

[Nightingale]

After arriving at the island, no matter which road I take, be it to the left around the wall, on top of the wall, I take the road route through the middle, I take the right route throught the greenery, the game freezes for one second, starts moving again for a single moment, then freeze-crashes to desktop.

I have to note that I'm playing at Very High with no issues whatsoever in game performance. Changing this to Medium did not help, so there's that.

[76561198412668683]

Hey,

Sorry to hear that.

Do you receive an error message at all when the game crashes?

Can you please create a case on the {LINK REMOVED}support website and {LINK REMOVED}submit your DxDiag and MsInfo files for further investigation.

Thanks

- Ubisoft Support

[Nightingale]

Originally posted by UbiRedbeard:

Hey,

Sorry to hear that.

Do you receive an error message at all when the game crashes?

Can you please create a case on the support website[support.ubi.com] and submit your DxDiag and MsInfo[support.ubi.com] files for further investigation.

Thanks

- Ubisoft Support

I've tried looking around for any problem related to my PC, and nothing came up. After some time going through the game's various places (tutorial only), there didn't seem to be anything wrong. Since the problem only appeared around that part of the world, I decided to investigate the game files. Today I found out (because it has never happened before on steam -for me anyway-) that there exists a file verification option on Steam. It seems to have downloaded two faulty files upon installation, or rather two files became faulty through the installation process. Afterwards I was successful in continuing the quest, and thus playing the game.

Thank you for your answer. I apologize for any inconvenience that I might have caused.

[76561198412668683]

Glad to hear you managed to resolve this!

- Ubisoft Support