Prince of Persia Bug

[tacoshy]

I want to report a bug. I finished visiting all 5 locations in the Prince of Persia side mission. Now I'm supposed to find the treasure south of Salamis in the ruins. I know that it is the ruined sanctuary of Ajax.
My problem is, that I already cleared the Sanctuary befor I had that mission and therefor I cant get to the treasure anymore as the crate where the treasure is supposed to be at, is already cleared. That way I also cant finish the mission and it shows as active.

[76561198852600982]

Hey there,

Thanks for letting me know about this. I have passed this along to the game team for you now. Could you just try verifying your game files to see if it'll force it to recognise that the objective has already been complete?

- Ubisoft Support

[Orion The Hunter]

I can also confirm this bug and no verifying the game files did not fix it.

[UbiBaron]

Thank you for the reports.

Could you grab a screenshot of the Completed Map area and the Quest in your log?

- Ubisoft Support

[Orion The Hunter]

Here you go https://steamcommunity.com/sharedfiles/filedetails/?id=1531930664

[UbiBaron]

Excellent, thank you.

I'll pass that on to be looked into. Can you also please create a case through the Support site and upload your Save file there? This will help us to look into this.

Please let me know the case ID when you have done so.

- Ubisoft Support

[UbiBaron]

-Updated last post-

[tacoshy]

Unfortunatly it is impossible to do. Despite the fact that it is hard to find the savefile as it is not mentioned by a name just random numbers (I found it through the date).

The main issue with creating a case file is, that that data file is not supported and cant be uploaded by a case file.

https://imgur.com/a/oaElbnr

[Aomine]

I am facing the same issue please add a quest reload button like in origins.

[tacoshy]

Originally posted by shyam1k98:

I am facing the same issue please add a quest reload button like in origins.

not that this would help, if you re-do that mission, you still looted that palce before as it is no mission and the mission cant be finished.

[Jakey]

This also happened to me on PS4 just now (came across this thread looking for solution)

Had already completed the area before finishing the Blind King/Prince of Persia quest and the chest can’t be re-looted

[Darth Alpharius]

I have the same issue!

[Lungkisser]

Same issue here (on PS4).

[Vinny the Fox]

I have the same problem. The chest was previously opened and now I can't open it to complete the quest.

[sNapz]

I had the same problem ! Need an update for fix.

[76561198412668683]

If you're still experiencing this issue, I would recommend uploading your save file to a support case as Holz requested.

You can upload this as a .zip file which the upload system should accept without issue.

- Ubisoft Support