White screen and black background

[Poygus]

I downloaded the game this morning and tried to play it. It loaded into a white screen with black background but the game music and mouse is operatable. Is there something I missed?

Specs:
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Card name: NVIDIA GeForce GTX 970M
Installed Physical Memory (RAM) 16.0 GB

[wukequdai]

I have the same exact problem with the same specs. Did you solve it yet? I've tried numerous methods and none of those worked.

[NearTang]

same here!!!! tried reinstaling the game,but no help..

[Iwudiwat]

Same cpu. Same problem. Could it be something regarding this exact cpu? Otherwise that would be quite a coincidence.

[Cassius The Waffle]

I have:
i7-6500U
GTX 950M
8GB RAM DDR4

Same issue. I've heard from people that installing it on the C: drive works. But my c: drive is too small and thus the game doesnt fit. I tried some stuff and I think it's a problem with the GPU. I tried running the game on my Intel integrated graphics and it just crashes normally. So that's an improvement I guess

[wukequdai]

Installing it on C drive didn't work for me...

[Iwudiwat]

You could try forcing it to start in borderless mode (game ini file, nvidia control panel).

https://steamcommunity.com/app/582160/discussions/0/2727382174639028064/

This discussion is about AC Origins but I actually had the exact same issue with that game .

I refunded by now but I´m still interested in Odyssey if it would work.

[Cassius The Waffle]

Going to \Documents\Assassin's Creed Odyssey and then ACOddysey.ini and then changing windowed=0/2 to windowed=1 might work. Of course it didn't work for me but it may aswell work for you

[Iwudiwat]

At this point I have absolutely no clue what causes said problem. Maybe it is indeed related to the GPU (I got a GTX980M) and the game can´t handle laptop GPUs. But if that is the case surely more people would have this problem. We can´t be the only ones wanting to play Odyssey on a laptop?

Has anyone tried to file a bug report to Ubisoft´s customer service?

[Iwudiwat]

AC Origins and Odyssey are the only Ubisoft games I have this problem with. Ghost Recon, The Division even AC Syndicate worked absolutely fine. Only these two won´t work.

[wim1234]

Originally posted by Iwudiwat:

AC Origins and Odyssey are the only Ubisoft games I have this problem with. Ghost Recon, The Division even AC Syndicate worked absolutely fine. Only these two won´t work.

have you tried a differewnt(earlier) driver version?
this sounds like a driver issue, game runs, you hear it, but no vid.

[Iwudiwat]

Originally posted by wim1234:

Originally posted by Iwudiwat:

AC Origins and Odyssey are the only Ubisoft games I have this problem with. Ghost Recon, The Division even AC Syndicate worked absolutely fine. Only these two won´t work.

have you tried a differewnt(earlier) driver version?
this sounds like a driver issue, game runs, you hear it, but no vid.

That would be really weird because Odyssey and Origins were and still are the only games I had these problems with. Every other game works completely fine with the current drivers 416.xx.

[Shalltear]

I have the same problem and same specs. Did u find any fixes?

[Cassius The Waffle]

Originally posted by Shalltear Bloodfallen:

I have the same problem and same specs. Did u find any fixes?

No confirmed fixes yet. Subscribe to this discussion to get notified of the latest updates

[Iwudiwat]

Originally posted by Shalltear Bloodfallen:

I have the same problem and same specs. Did u find any fixes?

Did you try any of the "usual" fixes? Turning of FXAA in the Nvidia contol panel, check for missing files.
You could check if there are any compatibility issues with Windows or indeed try older drivers. I would also try disabling the UPlay overlay in game, I´ve heard that it causes problems.

I´ve also read about someone having problems with the WIndows screen scaling (It´s atomatically set to 100%, if you didn´t adjust it manually so it shouldn´t cause any problems)

If nothing helps, refund before it´s to late. AC Origins has the same exact problem for me and that game is a year old, so don´t expect any fixes from Ubisoft.

[Cassius The Waffle]

Originally posted by Iwudiwat:

Originally posted by Shalltear Bloodfallen:

I have the same problem and same specs. Did u find any fixes?

Did you try any of the "usual" fixes? Turning of FXAA in the Nvidia contol panel, check for missing files.
You could check if there are any compatibility issues with Windows or indeed try older drivers. I would also try disabling the UPlay overlay in game, I´ve heard that it causes problems.

I´ve also read about someone having problems with the WIndows screen scaling (It´s atomatically set to 100%, if you didn´t adjust it manually so it shouldn´t cause any problems)

If nothing helps, refund before it´s to late. AC Origins has the same exact problem for me and that game is a year old, so don´t expect any fixes from Ubisoft.

How do i change windows screen scaling?