Sam's Axe Reward (Uplay App)

[Sir Thanks-A-Lot]

Hey there,

I am a little upset about this reward. It clearly says what to do exactly to get this reward. Being play AC Odyssey and open the app on your mobile phone and get the "daily login" from talking to sam to get the reward. I tried everything possible (starting game/app first/second/ open app while playing and afterwards and so on.)

Still nothing.

Has anyone of you managed to get this to work?

If so, please specify how you did this.

Thanks in advance.

:)

[A.M.R.]

You might wanna give it a moment for the app to sync with your Uplay account.

[Sir Thanks-A-Lot]

I am trying this for 48h now. The app is showing every achievement I got from seconds ago on, so syncing should not be the problem.

[A.M.R.]

Ok in your Club Rewards list for the game what does it say for the axe ? is it still grayed out ?

[Sir Thanks-A-Lot]

Not greyed out, but red letters saying, that I should download the app and use the daily login to get this reward. But I already did this...

[A.M.R.]

I don't know I googled and found a thread on Ubi forums, a few players have reported the same issue in the last week or so
https://forums.ubi.com/showthread.php/1970135-Sam-s-Axe-Won-t-Unlock-Assassins-Creed-Odyssey

When I started playing this game back in Jan, I got the axe with no issues.
The axe is super useless tbh, but I know the completionist in us want to unlock every bit.
I hope it will be sorted out soon.

[Sir Thanks-A-Lot]

Hmm, I found that thread also today. I am not the only one.

I already thought that the axe would be weak as were all the "free" items in previous ACs, but you're right: I just want to have it. :D

Maybe it will work tomorrow. I will try it a couple of times and if it does not work in a few days, I won't try it again.

Thanks anyways and greetings to Egypt! (Beautiful country.)

[Charlemagne3.0]

As you can see, I'm the last person to post in that thread almost a week ago now.There are multiple threads on UBI's forums, as well as reddit that go back to the games release.

I never got it, so I just gave up. This is obviously not a priority for them so, meh.

Grabbed the gold version off Uplay for $33 mid May, and have been enjoying the hell out of it.

Now, if only I could stop creating/running multiple characters, and buying packs (which inspire new characters ) I could actually make some progress!

....New Herakles pack.... New heavy blade character... Arghhh!

[Sir Thanks-A-Lot]

Well, I just uninstalled the app from my mobile phone after having tried one last time. It did not work. I had the game running on my pc, of course Uplay and Steam running, opened my app and had Sam tell me my daily login. Did not unlock anything.

I give up now.

[A.M.R.]

@ Charlemagne3.0 good for you packs are account tied and you can use them in any playthrough without re-purchase, you probably spent 10 times the price you paid for the game

You know Ubi moderators are very active here and on Ubi forums so to see no respond from them on both threads (especially the Ubi one is so old) does indeed tell it is not a priority.

[Maligmus]

Make a ticket on Ubisoft support. Took less than an hour to resolve (litterally 47min). I did attach a screenshot of my daily login to the ticket as well. See below.

Michael H @Ubisoft Support wrote: Jun 04, 2019 at 08:25 PM EDT
Hello Maligmus,

Thank you for contacting Ubisoft Customer Support.

I am sorry to hear about your issue! After further investigation, I have gone ahead and manually unlocked the reward on the account and you should be all set!

Let us know if you have any other questions or concerns.

Kind regards,

Brad H
Ubisoft Support


You wrote Jun 04, 2019 at 07:38 PM EDT
Sam's Axe is still locked after 3 days of Daily Logins. Today's Daily Login Screenshot Attached.

[FrostSoul]

i just got mine today, 2 days with daily log in

[Sir Thanks-A-Lot]

Originally posted by Maligmus:

Make a ticket on Ubisoft support. Took less than an hour to resolve (litterally 47min). I did attach a screenshot of my daily login to the ticket as well. See below.

Michael H @Ubisoft Support wrote: Jun 04, 2019 at 08:25 PM EDT
Hello Maligmus,

Thank you for contacting Ubisoft Customer Support.

I am sorry to hear about your issue! After further investigation, I have gone ahead and manually unlocked the reward on the account and you should be all set!

Let us know if you have any other questions or concerns.

Kind regards,

Brad H
Ubisoft Support


You wrote Jun 04, 2019 at 07:38 PM EDT
Sam's Axe is still locked after 3 days of Daily Logins. Today's Daily Login Screenshot Attached.

Good idea. Just did that, too.

[Sir Thanks-A-Lot]

Just got the reply and Ubisoft unlocked the axe for me. 🙂

[Sir Thanks-A-Lot]

Originally posted by Charlemagne3.0:

As you can see, I'm the last person to post in that thread almost a week ago now.There are multiple threads on UBI's forums, as well as reddit that go back to the games release.

I never got it, so I just gave up. This is obviously not a priority for them so, meh.

Grabbed the gold version off Uplay for $33 mid May, and have been enjoying the hell out of it.

Now, if only I could stop creating/running multiple characters, and buying packs (which inspire new characters :Aurion_Wonder:) I could actually make some progress!

....New Herakles pack.... New heavy blade character... Arghhh! :AresHelm:

Hey, try the solution posted above. 🙂