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Freemium Aug 29, 2018 @ 1:23pm
Second password?
I login in runesofmagic.gameforge.com with steam and i try to change second password. I got "We have sent you an email.
Please click on the link in this email to reset your secondary password." message but i cant receive any mail. I did several times and still cant receive any mail.

How to recover second password?
Last edited by Freemium; Aug 29, 2018 @ 1:24pm
A moderator of this forum has marked a post as the answer to the topic above.
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Originally posted by [GF]Seraph:
Hello,
This is a known issue and we are working on fixing it. In the meantime, please contact Customer Support by clicking on your version's link here: https://steamcommunity.com/app/808290/discussions/0/3559414588265304617/
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Showing 1-8 of 8 comments
Ocos Aug 29, 2018 @ 2:14pm 
Me too. Clarify that I have added an Email on the support page and I have activated it. I do not get the RESET SECONDARY PASSWORD email
#1
Freemium Aug 29, 2018 @ 2:19pm 
Yes, i try to same way and didnt work.
#2
Ocos Aug 29, 2018 @ 2:20pm 
It must be a bug. The bad thing is that I can not play until they solve it.
#3
Freemium Aug 29, 2018 @ 2:26pm 
:sadrandy:
#4
Plumy Aug 29, 2018 @ 2:41pm 
me too. i also did not get secondary password email.
#5
ValkyrieMoon Aug 29, 2018 @ 2:57pm 
Yup, here as well.
#6
Freemium Aug 30, 2018 @ 3:48am 
Great Support :zombiefist:
#7
A moderator of this forum has indicated that this post answers the original topic.
[GF]Seraph Aug 30, 2018 @ 5:18am 
Hello,
This is a known issue and we are working on fixing it. In the meantime, please contact Customer Support by clicking on your version's link here: https://steamcommunity.com/app/808290/discussions/0/3559414588265304617/
#8
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Date Posted: Aug 29, 2018 @ 1:23pm
Posts: 8

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