GPU device lost (Crash to Desktop)

[Bisougai]

Do you guys also get constant crash to desktop with "GPU device was lost, game cannot continue". Sometimes I only get a 1-2s freeze.

Specs :
- RX 7900XT (latest WHQL driver: 25.3.1)
- R5 5600X
- 32GB DDR4@3200MHz
- Screen 3440x1440@165Hz (borderless window)

I tried (so far):
- highest & lowest settings
- Unlimited FPS, cap at 120 and at 90
- disable Adrealin options (like anti-lag & co)
- verify files integrity
- re-install

I cannot play more than 5min (if I'm lucky)

[Dexter Morgan]

Did you have Nvidia GPU before ur RX ?

[Hollie rebellion]

hello, could you pop some more info to our player support team? Your DxDiag might be helpful. Please quote ref 8698f7tah

https://support.rebellion.com/hc/en-gb/requests/new

[DeadJericho]

my bet is buggy drivers.

[Bisougai]

Messaggio originale di Ryan Gosling:

Did you have Nvidia GPU before ur RX ?

Yeah, but it have been a long time. Enough to have multiple run of DDU and full windows re-install since then X)

[Bisougai]

Messaggio originale di Hollie rebellion:

hello, could you pop some more info to our player support team? Your DxDiag might be helpful. Please quote ref 8698f7tah

https://support.rebellion.com/hc/en-gb/requests/new

Done #157516

[Bisougai]

Since I had some time to loose, I did a full driver clean install (after running DDU) of 25.3.2.
I am happy to say that I did get double performances : I can play 10min sessions now !

Still working fine on other games.

[The_K00lDude]

yeah I have this issue as well, though mine is more at random intervals. The game runs flawlessly other than the "GPU device was lost" error. This has never happened in any other game, so I'm confused on whats causing it.

[Sebby]

Same issue on 5080

[ShadyYogaInstructor]

Same issue on 5080. I even reinstalled my whole OS with a more updated version of Windows 11 24H2 and still have the crash. Have not crashed in any other game at all and currently using stable drives (572.75)
Also experienced the same "GPU device was lost, game cannot continue" crash when testing the latest Nvidia drivers (572.83)

[ShadyYogaInstructor]

Hi @Hollie rebellion I submitted a ticket as well, Hope the issue can get addressed quickly!
#158253

[charlbors]

Same error messaage, and AtomFall won't start.
Is my computer not sufficient to run?? Thank you.

Here is the result from DxDiag: ------------------
System Information
------------------
Time of this report: 3/29/2025, 09:28:30
Machine name: DESKTOP-5JHTMOR
Machine Id: {0B498F1D-6E1F-4368-823E-273B565D2194}
Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: P4.40 (type: UEFI)
Processor: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16036MB RAM
Page File: 7598MB used, 12405MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.5438 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) UHD Graphics 630
Manufacturer: Intel Corporation
Chip type: Intel(R) UHD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_3E98&SUBSYS_3E981849&REV_02
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8146 MB
Dedicated Memory: 128 MB
Shared Memory: 8018 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.643555,0.338867), Green(0.310547,0.613281), Blue(0.152344,0.061523), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: SMS27A350H
Monitor Id: SAM07CE
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

[Bisougai]

Your dxdiag says you don't have a dedicated GPU, "Intel(R) UHD Graphics 630" is your CPU chipset.

Do you have a dedicated GPU in your PC?
If not, that might explain your issue.
Otherwise you might have plug your monitor on the wrong port.

[🧬🦾Synaptic_Noiz🗾🐉]

I also opened up a ticket. Game crashs frequently with this error message.

Tried the same as you already did.

- DDU -> Install new driver.
- verify files integrity
- re-install

[Give me Rize]

Not sure i want to Jinx it...but since i changed the FPS settings from unlimited to 60 and matched the background to Foreground fps, (v-sync checked) ..i have yet to crash at all..gonna go to bed and see if it still runs smoothly i hope so since i really wanted to play it (all from the Gear Setting before game launch BTW)

[totalimmortal]

Messaggio originale di Give me Rize:

Not sure i want to Jinx it...but since i changed the FPS settings from unlimited to 60 and matched the background to Foreground fps, (v-sync checked) ..i have yet to crash at all..gonna go to bed and see if it still runs smoothly i hope so since i really wanted to play it (all from the Gear Setting before game launch BTW)

You're a hero, my friend. Game would crash every 30 seconds no matter what I did before, now it runs perfectly with no crashes in the last 25 minutes.