Bug: Error occured, save couldn't be loaded. HORRIBLE EXPERIENCE!!!

[sashn]

I played this with the Venus add-on with 2 friends and the experience was horrendous!!
- first a card where you can remove resources to reduce costs had an error for me where the resources stayed on the card
- then we discovered that we saw different amounts of VPs for me
- to try and fix the game state, we left the game and tried to rejoin and when we did it showed something like "Error occured, save couldn't be loaded"

so to sum it up: the three of us all PAID for the Venus add-on, SPENT 4 HOURS OF OUR TIME for this game, and then ON THE FINAL TURN the game basically crashed on us (we were unable to continue/finish the game so it's basically the same thing).
to me a game not finished is almost equal to my time being entirely wasted.
and again, this is for THREE PEOPLE!

to me this is an absolute outrage and i'd love to get some sort of compensation, which i assume doesn't happen here.

[AronFJenks]

So, didn't read the forums before buying, eh?

[sashn]

so you're saying, it's basically my own fault then??
look, i do admit that it's smart to browse reviews of a product before buying it and it's not that smart to make a 'blind' purchase.

but a) i simply am not used to a game being bugged THIS bad. i don't play that many different digital games and the games i play, usually work. moreover, even the base game for TM worked pretty okay in my opinion
and b) even if i had known about these issues, that still wouldn't make it okay that a basically unplayable game is being distributed here and i feel it also wouldn't take away from my right to be dissatisfied

[AronFJenks]

When dozens of loyal fans of the game have spent years trying to get word out to the public about how indifferent the developers of the steam version are, writing countless impassioned posts on the subject, and yet people still keep buying the game and then complaining about the same things we have been posting about for years, yeah, some of the blame lies with the customers.

Because, it's a cycle that only exists if careless customers contribute to the problem.

The company has decided it's not worth the money to fix the problems. They have decided the amount of additional money they will make by fixing the problems is less than the money they will have to pay their programmers to fix the problems.

Their decision is validated by the people who keep buying the game despite the blatant disregard shown by the company to the loyal fans of the game and to the authenticity of the game and its proper rules.

The only thing that will make the company actually care about posts such as yours, and all the dozens of posts I've written and other people have written?

Fewer people buying the game, such that the company actually starts to lose money because of their indifference to the quality of the product.

In the meantime, there's a fully functional web-based version with all promos and expansions.

Additionally, Board Game Arena has a version of the game in Alpha testing at the moment.

[sashn]

alright, i understand your position. thank you for your input and pointers to the alternatives