Movavi Video Suite 17

Movavi Video Suite 17

R1xa Sep 3, 2021 @ 4:42pm
Crashing on export.
Each time I try to export, it gets to around 29-33% then just stops. I have no idea what the issue could be. Can anyone help me with this issue?
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Showing 1-4 of 4 comments
KY421 Sep 3, 2021 @ 5:15pm 
im having the same issue but it's never gotten passed 5 seconds of elapsed time, i have more than enough space but it wont export
Movavi  [developer] Sep 5, 2021 @ 9:38am 
Originally posted by R1xa:
Each time I try to export, it gets to around 29-33% then just stops. I have no idea what the issue could be. Can anyone help me with this issue?


Originally posted by KY421:
im having the same issue but it's never gotten passed 5 seconds of elapsed time, i have more than enough space but it wont export

Hello!

Please accept our apologies for any inconvenience caused by our product.

Please try the following solutions, that should help you:

1) Launch Movavi Video Editor, go to Settings>Preferences, open Accelerations tab and disable all the options available.

2) Go back to General tab and enable OpenGL implementation.

After that try to export your video again.

3) If you are still experiencing problems, try updating your GPU drivers.

If the problem persist after all the steps taken, please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe the issue in detail.
We will help you resolve this issue.

Best regards,
Movavi team
R1xa Sep 5, 2021 @ 1:38pm 
This is Movavi 17suite. it doesnt even have the options of accelerations. I did find the issue. I can use simple cross fade transitions anymore? Once I deleted those it exported just fine. But I think this is kind of bull crap I cant use a basic feature of the program. I have a RTX 3070 and a 10 series i7. I should have any issues. Please fix this or give me some credit to a version that works. Thanks
Movavi  [developer] Sep 5, 2021 @ 11:16pm 
Originally posted by R1xa:
This is Movavi 17suite. it doesnt even have the options of accelerations. I did find the issue. I can use simple cross fade transitions anymore? Once I deleted those it exported just fine. But I think this is kind of bull crap I cant use a basic feature of the program. I have a RTX 3070 and a 10 series i7. I should have any issues. Please fix this or give me some credit to a version that works. Thanks

Hello!

If there is a problem with specific transitions, then most likely these solutions should help you:

- Launch Movavi Video Editor, go to Settings>Preferences and enable OpenGL implementation.

- Try updating your GPU drivers.

If the problem persist after all the steps taken, please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe the issue in detail.

We will help you resolve this issue.

Best regards,
Movavi team
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