Screen recording no longer works

[MrSlippery]

Only recently have I had this issue.

Movavi crashes now whenever I try to record my screen. Before this happened, and I just reset my computer and it solved my issue (temporarily).

Now it's crashing again. This time, though, when I restarted, the problem persisted.

Why after years of using this program would it all of the sudden start crashing? I don't understand. How can I fix this?

[Movavi]

Originally posted by MrSlippery:

Only recently have I had this issue.

Movavi crashes now whenever I try to record my screen. Before this happened, and I just reset my computer and it solved my issue (temporarily).

Now it's crashing again. This time, though, when I restarted, the problem persisted.

Why after years of using this program would it all of the sudden start crashing? I don't understand. How can I fix this?

Hello!

We apologize for any inconvenience. Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe your problem in detail. We will help you resolve this issue.

Best regards,
Movavi team.

[zeast]

Same issue here, black screen while using Screen recorder after using it for many months. It started to happen today.

[Movavi]

Originally posted by Peppa ♥♥♥♥♥♥♥♥.com:

Same issue here, black screen while using Screen recorder after using it for many months. It started to happen today.

Hello!

We apologize for any inconvenience. Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe your problem in detail. We will help you resolve this issue.

Best regards,
Movavi team.