Launching problem!!!

[阿汾]

When I press the "start" button in steam, after one or two minutes it just goes back to "start" again and the game is not successfully launched. Not any other errors or warnings.
I have tried to verify the integrity and uninstalled and reinstalled, but they just don't work.
I really want to play the Sojourn please help :)

[ekfinger]

Same to me.

[Pomelowe]

Thanks to everyone for reporting this issue. We're currently investigating what causes this based on the leads that we have. It's been difficult to reproduce. I'll reply to this thread as soon as we have an update regarding this issue!

[Neko Fergie]

Originally posted by ICE Pomelowe:

Thanks to everyone for reporting this issue. We're currently investigating what causes this based on the leads that we have. It's been difficult to reproduce. I'll reply to this thread as soon as we have an update regarding this issue! :OpenedEye:

I mentioned in another thread but I'll mention it here too. I own both the Epic Store version and the Steam version of this game. I have no problem installing the Epic Store version of the game and launching it and playing it. But when I try to start the Steam version it fails. No error message at all it just won't start.
Whatever the issue is its only impacting the Steam version. at least for me. I tired disabling Steam In-Game Overlay AND disabling Steam Cloud Sync but it doesn't help.

[Snooky]

I have the same problem. I have a brand new Acer Predator laptop with 16 GB RAM and plenty of hard drive space, running Windows 11, Intel i7 CPU and RTX 3060 graphics.

I could return the game, but I really want to play it!

[Neko Fergie]

Originally posted by Neko Fergie:

so I just remembered that I own this game on Epic Store as well. I installed the Epic version on my PC and that starts up just fine. But when I try to launch the Steam version it will not start. I tried to disable Steam overlay thinking that might be the reason but still the game will not start. I can only get the Epic version to run. Something must be up with this game and Steam itself but what I dont know

So on my Windows 10 laptop I CAN run BOTH the Epic Version and the Steam version of the game.
But on my Windows 11 laptop I CANNOT run the Steam version of the game ONLY the Epic version. Hope than can help the devs narrow down the problem.

My 1st Laptop that CAN run it is:
Manufacturer: ASUS,
OS: Windows 10 Home
Graphics: Nvidia Geforce GTX 950m Shared/Intel 550 HD Integrated
CPU: Intel i5
System RAM 12 GB
Hard Drive: Hard Disk

My Second Laptop that CANNOT run the game:
Manufacturer SAGER
OS: Windows 11 Pro
Graphics: Nvidia Geforce GTX 3050 Ti Laptop GPU 4 GB Dedicated and Intel UHD Graphics 8 GB Shared
CPU: 11th Gen Intel Core i7
System RAM: 16 GB
Hard Drive: Solid State

[Comradin]

Same problem here, am running on Windows 11 Pro with a 3070 on Intel 12,000 CPU.

Do I have a chance to set some options flag that will log what happens on program startup?

[Jù.]

I have the same problem..

[Tywynn]

I have the same problem when trying to start the game on my PC (Windows 11).

[Otterly Adorable]

Hey guys, I was having the same problem. Conveniently, I was having the same problem with a different game a few days ago that I found the answer to, and the same solution also fixed this game.

Originally posted by TMKS:

If you were using intel 10th generation or newer CPU, please try this solution.
I can fix crash problem with this.

To set launch options follow this guide:

• Right-click on the game title under the Library in Steam and select Properties.
  
• Under the General tab click the Set launch options... button.
  
• Enter below this one line and click OK.
  

  cmd /c "set OPENSSL_ia32cap=:~0x20000000 && %command%"

  
  
• Close the game's Properties window and launch the game.

Source

[StarFoxxed]

Originally posted by Otterly Adorable:

Hey guys, I was having the same problem. Conveniently, I was having the same problem with a different game a few days ago that I found the answer to, and the same solution also fixed this game.

Originally posted by TMKS:

If you were using intel 10th generation or newer CPU, please try this solution.
I can fix crash problem with this.

To set launch options follow this guide:

• Right-click on the game title under the Library in Steam and select Properties.
  
• Under the General tab click the Set launch options... button.
  
• Enter below this one line and click OK.
  

  cmd /c "set OPENSSL_ia32cap=:~0x20000000 && %command%"

  
  
• Close the game's Properties window and launch the game.

Source

YOU ARE MY HERO. This worked! Thank you so much!

[Neko Fergie]

Originally posted by Otterly Adorable:

Hey guys, I was having the same problem. Conveniently, I was having the same problem with a different game a few days ago that I found the answer to, and the same solution also fixed this game.

Originally posted by TMKS:

If you were using intel 10th generation or newer CPU, please try this solution.
I can fix crash problem with this.

To set launch options follow this guide:

• Right-click on the game title under the Library in Steam and select Properties.
  
• Under the General tab click the Set launch options... button.
  
• Enter below this one line and click OK.
  

  cmd /c "set OPENSSL_ia32cap=:~0x20000000 && %command%"

  
  
• Close the game's Properties window and launch the game.

Source

Ok this is so weird. IT WORKED! But what I dont get is why? Like I said previously this PC I am using has had no problem running the Epic version of this game. Why on earth would this launch option command make the Steam version work? My hardware is still the same after all. May I ask if you know what the hell is this command line doing that allows the Steam version to run?

[阿汾]

Thanks to @Otterly Adorable and @TMKS, this possible solution works very well on my PC. I have finally been able to launch the game after reporting this problem half a year ago...
I have set it as the answer for our discussion.
Looking forward to the official solution for this problem. And thanks for everyone's contribution.

[chat1978]

Won't start with my installation on ASUS TUF as well. Windows 10, 11th gen i7, with RTX 3060 and 16GB of ram. External ultra wide monitor attached on second screen only if that matters.
In the %userprofile%\AppData\Local\TheSojourn, there are no logs. Just some folder entries in the %userprofile%\AppData\Local\TheSojourn\Saved\Config\CrashReportClient containing an ini file and many ini files in the \WindowsNoEditor folder

Not reassuring that the issue hasn't been fixed during the last 6 months given the date stamps from the previous messages.

[Neko Fergie]

yeah its not great there isn't an official fix but I'm curious if the fix provided here works for you too?

To set launch options follow this guide:
Right-click on the game title under the Library in Steam and select Properties.
Under the General tab click the Set launch options... button.

cmd /c "set OPENSSL_ia32cap=:~0x20000000 && %command%"

apparently this fix is also used to fix some other games not just this one.

[chat1978]

Originally posted by Neko Fergie:

yeah its not great there isn't an official fix but I'm curious if the fix provided here works for you too?

To set launch options follow this guide:
Right-click on the game title under the Library in Steam and select Properties.
Under the General tab click the Set launch options... button.

cmd /c "set OPENSSL_ia32cap=:~0x20000000 && %command%"

apparently this fix is also used to fix some other games not just this one.

Yes it did.