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What speed is it downloading at? If 12 Kbps then yeah try closing game and re trying. If higher then that then it's usually fine just on there end.
/reconnect in console can solve the "12 Kbps" bug.
Yeah that can as well but not always. So can try the /reconnect or even /disconnect prior to closing game. The /reconnect usually helps if your speed is slow but faster then the 12Kbps. At leasr for me usually.
I usually just add a server to favorites then try it. If don't like I delete. This way it's easy to find.
It can't be that because my friend's is about 5-10 mbps when he downloads
it happens all the time. been playing sense release. i download at 5-10 or so Mbps at times. and then now and then it will do a 12Kbps bug which you then have to reconnect. then usually its fine.
it has nothing to do with you or friend. its a bug in the game.