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Sorry to hear that. I'll try to help as much as I can.
What version of Windows are you running? 32 or 64 bit? And what are the specs of your computer?
What graphics card do you have? Maybe you could try updating your graphics drivers. I think that might work.
Fully updated GeForceGTX970M. The game runs a new game, but it hangs on Now Loading whenever I try to save or load.
Have you tried running the game as an administrator?
Yep
Solved thanks for helping me!!
Are you using old save files by any chance from the Japanese version of the game?
No. I purchased the game off another site if that matters.
I'm sorry that you two are experiencing this. I understand how frustrating this must be.
I have one more solution before going back to the drawing board. Hope this works.
https://drive.google.com/open?id=1HkwfUK326E0L2VjtmIgLD8po0Y62nrNQ
Please download the file above, and extract its contents into your game folder that has the executable file.
No dice.