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Æro Nov 26, 2019 @ 3:52am
Black Screen when joining battle
Hi there,

I've been experiencing a black screen once I wait through the matchmaking process. I can hear the sounds of the battle in the background but the screen is black. I have reinstalled, verified game folders, kept graphics driver up to date and checked in other games if I had similar issues, but none were found in the other games. Tested on WoWS just to make sure too.

Anyone have a clue what I could do?

For your help I thank you in advance!
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Showing 1-3 of 3 comments
Æro Nov 26, 2019 @ 8:05am 
Solved thanks to support:

Dmitry Nagorsky
Created 30 minutes ago
Dear ___AERO__AQUA__TERRA___‍,
Thank you for contacting us.

Please follow these steps:

- Press the key combination Win + R and run the command %appdata%
- In the window that opens, go to the Wargaming.net folder and delete the World of Warplanes Steam folder in it
- Run the game client and check for the problem

Please add this in the pinned post. I only deleted the preferences.xml file, as stated in the pinned post, but that did nothing.

Thanks!
#1
jINx Apr 19, 2020 @ 6:35am 
Hi there,

I've been experiencing a black screen once I wait through the matchmaking process. I can hear the sounds of the battle in the background but the screen is black. I have reinstalled, verified game folders, kept graphics driver up to date and checked in other games if I had similar issues, but none were found in the other games. Tested on WoWS just to make sure too.

Anyone have a clue what I could do?

For your help I thank you in advance!
#2
76561198849979878 Apr 21, 2020 @ 4:41am 
Originally posted by Arcelius_yt:
Hi there,

I've been experiencing a black screen once I wait through the matchmaking process. I can hear the sounds of the battle in the background but the screen is black. I have reinstalled, verified game folders, kept graphics driver up to date and checked in other games if I had similar issues, but none were found in the other games. Tested on WoWS just to make sure too.

Anyone have a clue what I could do?

For your help I thank you in advance!

Hi,

Please try following the steps provided in the message above yours.

- Press the key combination Win + R and run the command %appdata%
- In the window that opens, go to the {LINK REMOVED} folder and delete the World of Warplanes Steam folder in it
- Run the game client and check for the problem
#3
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Showing 1-3 of 3 comments
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World of Warplanes > Technical Issues & Bug Reports > Topic Details
Date Posted: Nov 26, 2019 @ 3:52am
Posts: 3

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