Having problems with the sound

[cruxislight]

I am having problems with the sound.
The sound (BGM/SE) don't work and I don't know why. (Tried it on the highest setting too)

My drivers are all updated, i checked if it was clashing with my anti-virus program already, checked if my speakers are working, reinstalled the game and restarted my computer many times etc (all the basic stuff) but nothing seems to solve this.

The sound worked fine the first day I bought the game and on the second day it just stopped working...

Did anyone else have this issue and manage to resolve it?

[pickingatrandom]

Unlike your situation, my sound didn't work to begin with at all. Read through different forums and found that some MSI audio software was causing people issues (I'm on an MSI laptop). Ended up uninstalling everything that looked like MSI audio software, and even then no luck. However, after playing with some settings in the sound manager in the Windows 10 taskbar, it surprisingly started to work. No idea which setting, sorry.

[cruxislight]

Originally posted by pickingatrandom:

Unlike your situation, my sound didn't work to begin with at all. Read through different forums and found that some MSI audio software was causing people issues (I'm on an MSI laptop). Ended up uninstalling everything that looked like MSI audio software, and even then no luck. However, after playing with some settings in the sound manager in the Windows 10 taskbar, it surprisingly started to work. No idea which setting, sorry.

OMG thank you! I also played with the Window 10 task bar and it got it to work! Thank you so much!

[Time Lord Victorious [NSP]]

Can you recall what you did? I'm having the same issue.

[pickingatrandom]

I don't think I can be much help, sorry. As I say, I'm using an MSI laptop and I went to "sound manager" in the Windows tray area which opened an MSI dialog. I think the only setting I changed was "Headphone Virtualization", turning it on, and maybe just browsed some other settings. There was no reasonable expectation it would do anything, but surprisingly that was the last thing I did before the sound started to work.

[Time Lord Victorious [NSP]]

Seems like that did it. For me it was the "Spatial Sound (Windows Sonic for Headphones)". At least it works for now, hopefully it doesn't happen again

[Amarixx]

I had this issue on an MSI laptop as well and I fixed it by closing all of the Nvidia sound enhancement programs in the task manager that are usually running. Hopefully this helps someone else out!