Tech Support: Error Unknown

Tech Support: Error Unknown

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Purzifal Jun 5, 2019 @ 2:56am
Analytics, what data are you gathering from users and why?
I have a question about a concern i have that raises a big f***ing red flag for me

What data are you gathering and why?

I noticed that there is a config file regarding "Analytics" that is very suspicious and the content of it to. for anyone interested it can be found C:\Users\{user}\AppData\LocalLow\DragonSlumber\TechSupport\Unity\{some ID}\Analytics

{"prefs":{},"analytics":{"enabled":true},"connect":{"limit_user_tracking":false,"player_opted_out":false,"enabled":true},"performance":{"enabled":true}}

Out of this that rases concern is Analytics is enabled, there no limiting user tracking at all, also there is the option for player opt out BUT there is no option for such thing

so i ask, what data are you gathering and why? i expect specific details

EDIT: i have also noticed that if you change any of the values from true to false and vice versa, then loading the game it reverts all changes unless you set the file to read only. this is makes things look even more shady
Last edited by Purzifal; Jun 5, 2019 @ 3:17am
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Showing 1-4 of 4 comments
Dragon Slumber  [developer] Jun 7, 2019 @ 8:23pm 
Hey,

I'm actually not tracking anything personally. Looking at the project settings, I see that Unity does indeed have the Analytics module loaded, and I can't select the "Analytics Tracker" in the options so maybe it's used and I don't realize it, or it's a default behavior of this version, or it's something else entirely. Either way, I don't remember setting up any Unity Analytics, I only track stuff internally for achievements and other Steam requirements.

So unfortunately, I can't give you much in the way of specific details, and apparently, I can't even tell you why. I'm sorry if this is an issue, there's nothing I would track that I would hide. Frankly, if I did better tracking, I might have solved a few issues earlier.
Illiminator31 Jun 20, 2019 @ 5:00pm 
Hi,
welcome in the World of Unity. What you have found there is the Unity Analytics Configuration, which can be used for Bug Tracking Purposes etc. This is by Default enabled in Unity, even when the Developer has not setup anything.
@Dragon_Slumber:
If you want to Disable it, Load your Project and navigate to the "Services" Window, where you can find the Unity ADs Management and Cloud Build Options. There should be a Option called "Analytics" that you can turn off.
This should not have any negativ effect on any other Functionality and should not interfer with the User Save Data.

Hope that helps
Last edited by Illiminator31; Jun 20, 2019 @ 5:01pm
Dragon Slumber  [developer] Jun 21, 2019 @ 2:06pm 
Thanks a lot for the insight @Illiminator31 !
Illiminator31 Jun 22, 2019 @ 12:57pm 
Your Welcome. Really like your Game and i know what a B*** Unity can be
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