SCARLET NEXUS

SCARLET NEXUS

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Crash UE4 LowLevelFatalError AMD
The game keep crashing over and over in the first 5 minutes of gameplay. Currently i've an RX 6900 XT with an Ryzen 9 3900x. The error is the one in the title. Someone have this error too or know how to solve it? I have the latest drivers installed :(
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Showing 1-14 of 14 comments
Moose Jun 24, 2021 @ 4:02pm 
I have the same. With all latest updates. Typical day one game release BS.. same cpu but with nvidia rtx 2060. Just a waiting game for a couple weeks usually for any fixes.
Aggresive_Clutch Jun 24, 2021 @ 4:29pm 
Buggy launch lol. I will refund and use the money in the sales so.
AzureSkygale Jun 24, 2021 @ 4:32pm 
I have the same gpu but with a 5800x, i am getting stuttering from time to time
Aggresive_Clutch Jun 24, 2021 @ 4:35pm 
It's just crazy that with your specs the game keeps running bad. At least you can start it but i'm very disappointed with this game for now
yr-yang15 Jun 24, 2021 @ 10:28pm 
try turning on vertical sync in nvidia graphics control panel, works for me.
StalkerLegend Jun 24, 2021 @ 11:01pm 
Возможно, вам это поможет. Но аналогичная проблема встречается на других играх, созданных на движке Unreal Engine.

Проблема в том, что необходимо откатить версию DirectX 12 на DirectX 11. Возможно в игровых файлах есть файл .ini который можно изменить. Я сейчас на работе, по этому нет возможности заглянуть в файлы игры. Надеюсь это вам поможет.

Вот аналогичная проблема по игре Borderlands 3:

"Guys I got the soltution for starting at least playing, I was having the issue with my RTX 2060 Super, the issues is with DirectX 12, what you have to do is go to the notebook with the settings, usually on the next address on Windows, C:\Users(YourPC)\Documents\My Games\Borderlands 3\Saved\Config\WindowsNoEditor
Opens the file GAmeUserSettings
Then you change the settings on Preferred API from DX12 to DX11 and that will allow you open the game."
Aggresive_Clutch Jun 25, 2021 @ 1:30am 
But we can open the game. Our Crash happens while playing the tutorial. I tried With the Launch parameter -dx11 and didnt work so im not sure about your fix and cant try it now. Anybody tried?
Bananzo Jun 25, 2021 @ 1:30am 
Madness is when the game micro-freezes during combat. Each blow is accompanied by friezes. Spec 6800 XT, Ryzen 9 5900X. Also, when talking, when pictures change, there are friezes. Great start to the game :goodjob:
Last edited by Bananzo; Jun 25, 2021 @ 1:32am
Więcu Jun 25, 2021 @ 3:41am 
I don't know how to fix the bug with LowLevel Error (I did not experience it) but I have gotten rid of stutter in combat by enabling Radeon Enhanced Sync in Radeon Software (I have 6900XT). There are still some microfreezes in "cutscenes" when the pictures are changing (still better than with enhanced sync disabled) but combat is now flawless 120 fps. Radeon Enhanced sync sometimes doesn't work properly when vsync in game is enabled (I didn't check how it works with this game) so you might need to disable vsync in game and cap framerates in Radeon Software.
Last edited by Więcu; Jun 25, 2021 @ 3:43am
GX-01 Jun 25, 2021 @ 5:13am 
I found the Solution for Nvidia Users:
Go to Nvidia Control Panel 'Adjust image settings with preview' and Select 'Let the 3D Application Decide'
Bananzo Jun 26, 2021 @ 3:03am 
Originally posted by Więcu:
I don't know how to fix the bug with LowLevel Error (I did not experience it) but I have gotten rid of stutter in combat by enabling Radeon Enhanced Sync in Radeon Software (I have 6900XT). There are still some microfreezes in "cutscenes" when the pictures are changing (still better than with enhanced sync disabled) but combat is now flawless 120 fps. Radeon Enhanced sync sometimes doesn't work properly when vsync in game is enabled (I didn't check how it works with this game) so you might need to disable vsync in game and cap framerates in Radeon Software.

Thanks a lot for the hint.
I got rid of my problem. Using the resolution scale method, adding a value of 200.
https://steamcommunity.com/app/775500/discussions/0/3056237435834909348/
At the same time, disabling anti-aliasing and vertical sync.
The game is now smooth during the fight, like the conversations themselves :golden:
TSVStriFe Jun 26, 2021 @ 9:19am 
I'm having no issues with the game myself. I'm running an AMD Ryzen 7 3700x and a RX Vega 64 and I'm using AMD drivers 21.5.2
Scouali Jun 26, 2021 @ 10:18am 
I got my first crash at the end of chapter 2 with the girl "fatal error".
Meepo Apr 2, 2022 @ 6:50am 
I faced the problem too, the error is
Title: The UE4-ScarletNexus Game has crashed and will close
Content: LowLevelFatalError [File:Unknown] [Line: 2767]
...
...

I reinstall the game and change the Disk location from D to C, and it solved. I guess the game is using const variable to read some files.
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Date Posted: Jun 24, 2021 @ 3:51pm
Posts: 14