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It hasn't been abandoned.
I just made a new character on the European server, had no issue connecting and playing. There are lots of others there running around in the starting town playing as well.
There was a note flashing by that some emergency server maintenance was happening sometime later today.
Why they're not answering you on the normal channels, I couldn't say. But the European server isn't down. Whatever is happening is either based on your client not updating right, or based on your specific character.
The emergency maintenance thing flashed by pretty quick and I just was testing to see if the European server worked, so I'm not sure what time it said. But just trying to pass on some info here of what I can tell.
Devs say anyhing to people who cant play. Just full ignore.
Calm down sport.