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We figured it was a problem with firewall exceptions or something, which many people seem to have reported over the past year or two, it seems. But no matter what we tried (firewall settings, antivirus settings, re-installs...) nothing changed.
But seeing how many people are having the same problem right now, I guess the problem might actually be server side then.
Here is hoping for a quick fix/update.
EDIT: Seems like their website is down as well. I wonder if there is a connection.
Just started an online private game