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All possible shots are available to you from the start, just enable the right labels and remap your controls if needed.
とがめ's answer is correct, but I'm going to expand a bit on it. :-)
1) You can change Settings -> Controls -> Player 1 -> Tag Type to Xbox to get A, B, X & Y, but only if your controller mapping matches the Xbox's one (else it'll be even more confusing !
If your buttons don't match the Xbox's mapping, then I recommend you reassign all the buttons to your liking on that screen.
2) As you'll notice on that screen, all the strikes are available to you right from the start, and in all situations.
I'd strongly recommend you do & complete the tutorial (the "Tennis School" in the Main menu).
It'll teach you all the strikes and how to do them, as well as the core gameplay concepts.
3) Learning the game from the World Tour in Junior difficulty with low skills might prove very challenging. Once you're done with the tutorial, you might benefit from playing in Training Club -> Warm Up till you're comfortable with the controls.
4) TE4 is a simulation, so it takes time to learn how everything works, but you have many tools & options to help you, and if you have other questions or any issues, I'm around. :-)
It has even gotten me to start watching the excellent series "Break Point," and realizing that there is even more drama in tennis than in politics.
I hope the game's Steam rating eventually moves up to "overwhelmingly positive" where I think it belongs.
I doubt the game will get to "overwhelmingly positive", though : they are too many people expecting a AAA or an arcade game when they buy it... >_<