Bugs & Issues

[Vincedings]

ENGLISH

Dear Community,

If you're experiencing any issues or difficulties during your trip to Trüberbrook, don't hesitate to post it here.
Please don't forget to look into the comments in this section, as there may have already been someone that had the same issue, or there is already a solution to fix it :)

We're helping you out as much as we can and wish you a wonderful stay!

Cheers!

DEUTSCH

Liebe Community,

Solltet ihr auf Fehler oder Schwierigkeiten während eures Aufenthaltes in Trüberbrook treffen, könnt ihr diese jederzeit hier posten.

Bitte schaut vorher kurz durch diesen Thread, da vielleicht schon der ein oder andere Fehler bekannt ist und es eine Lösung des Problems gibt :).

Wir helfen euch so gut und schnell es geht und wünschen euch einen angenehmen Aufenthalt

Vielen Dank!

[Delta80]

Hallo Zusammen, Klaus ist nirgends aufzufinden? Ein Bug und ich kann von vorne anfangen oder hat jemand einen Tipp (der natürlich nicht in der Löung steht) :-)

[ZygZag]

I don't know if this bug was found by somebody but I was able to see myself from the window
When I was wearing a metal armour I doubleclicked on the door to the hotel? Screen went black. But I heard that I can move (armour made noise) So I decide to exit the game and restart it.
After restarting I was on the ground floor so I went to my hotel room and I went to the window.
From my window I was able to see myself on the ground floor wearing metal armour.
https://steamcommunity.com/sharedfiles/filedetails/?id=2318346522

[unathome]

Hi. bei mir startet das Spiel nicht. Es gibt einen Bug Report.

Truberbrook [version: Unity 2017.4.4f1 (645c9050ba4d)]

UnityPlayer.dll caused an Access Violation (0xc0000005)
in module UnityPlayer.dll at 0023:5a6d8ed4.

Hab schon einen Reboot durchgeführt.
Hab leider keine Ahnung wohin ich die Dump Datei schickem muss.

WIN10
I7 9700 F
32GB RAM
NVIDIA GForce RTX2070.

Bitte um Hilfe

Gruß
Uwe

[rashed_xcgi]

1- the game crashes after i let the Ai open the door for me . 2- the music is very boring and it's just one single track keeps playing over and over !!!!!

[cpw]

I can’t get beyond the initial brightness adjustment screen. The apply button doesn’t react to mouse or keyboard interactions. Also tried different resolutions with no success. Any suggestions? I’m on Windows 10 Pro.

[fr.ya]

Ich habe ein Problem und komme nicht weiter: Ich habe die Rüstung an aber benötige noch den Bierdeckel von drinnen. Jetzt komme ich aber nicht mehr rein und die Rüstung bekomme ich nicht aus. Gibt es da n Trick? :)

[fyre]

Originally posted by GrumpyFace:

Originally posted by fab.weiss:

My solution for the additional controler/flickering pointer:
It seemed to be a driver for graphics controler (Spacemouse by 3dfx). I uninstalled the driver and that fixed the problem.
But I would recommend trying GrumpyFace's solution first (post above).
Greets!

Very intersting. I have a space Mouse installed as well. I suspected it but unplugging didnt help and i did not try to uninstall the drivers.

For those reading this in the future like me, there does appear to be a bug related to having a Spacemouse driver running, even if the device is unplugged-if you use the 3DConnexion "Stop Driver" shortcut in your start menu to disable it, the game seems to work better.

[Zilbo Mumberthrax]

Vor 2 Jahren wurden die ersten Probleme mit dem Mauszeiger gemeldet. Sollte langsam gelöst sein, das Problem, oder? Würde mal langsam gerne spielen, wofür ich bezahlt habe.

[mariamarta_legarralde]

Hello guys, unfortunately I'm unable to play because the cursor and the entire video is terribly laggy (since the beginning of the game). Do you know how I can this? Thank you :)

[kapow]

I encountered a game crash during the concert. I can choose three times an answer which song the band has to play and in the end the game crashes with the following error.log:

Truberbrook [version: Unity 2017.4.4f1 (645c9050ba4d)]

fmodstudio.dll caused an Access Violation (0xc0000005)
in module fmodstudio.dll at 0023:56fee5e0.

Error occurred at 2021-11-06_143444.
D:\Games\SteamLibrary\steamapps\common\Truberbrook\Truberbrook.exe, run by kp.
61% memory in use.
0 MB physical memory [0 MB free].
0 MB paging file [0 MB free].
0 MB user address space [2755 MB free].
Read from location 1527a000 caused an access violation.

Does anybody know a solution to this problem?

[honeycat555]

wheres the english version, i have BIG problem. all the buildings are black,something to do with that stupid "contrast" test at the start, well now its frigged and i cant see anything.

[DAMONRO]

I'm having problems with the cursor. It appears and disappears twice per second. this started some days ago, before that it was fine.

[frankyboy2109]

Originally posted by unathome:

Hi. bei mir startet das Spiel nicht. Es gibt einen Bug Report.

Truberbrook [version: Unity 2017.4.4f1 (645c9050ba4d)]

UnityPlayer.dll caused an Access Violation (0xc0000005)
in module UnityPlayer.dll at 0023:5a6d8ed4.

Hab schon einen Reboot durchgeführt.
Hab leider keine Ahnung wohin ich die Dump Datei schickem muss.

WIN10
I7 9700 F
32GB RAM
NVIDIA GForce RTX2070.

Bitte um Hilfe

Gruß
Uwe

Hallo für alle, die dieser Fehler haben und einen citrix receiver / eine citrix workspace app auf ihrem PC installiert, sollte folgende Korrektur der Installation der Installation von Citirx helfen:

- ggf. Citrix Skype Optimierung deinstallieren
- Citrix Workspace deinstallieren
- Citrix Workspace neu installieren mit folgenden Paraemtern (über die Eingabeaufforderung als Administrator):
CitrixWorkspaceApp.exe ADDLOCAL=ReceiverInside,ICA_Client,AM,SELFSERVICE,DesktopViewer,Flash,Vd3d,WebHelper,BrowserEngine
- ggf. Citrix Skype Optimierung installieren

Danach sollten alle unity-Spiele wieder starten, auch wenn der citrix receiver installiert ist.

--

Hello for all people, who have this error and a citrix receiver / citrix workspace app installed on their own machine. The following workaound should work.

- if available deinstall Citrix Skype Optimiziation
- deinstall Citrix Workspace
- install Citrix Workspace with command prompt as admin with the following parameters:
CitrixWorkspaceApp.exe ADDLOCAL=ReceiverInside,ICA_Client,AM,SELFSERVICE,DesktopViewer,Flash,Vd3d,WebHelper,BrowserEngine
- if nessesary install Citrix Skype Optimiziation

[OnlyOneGaming]

My game doesn't even load the first scene I have literally tried everything.

[Kvaal]

Maybe I'm missing something, but I can't seem to do anything. There's no cursor, the mouse does nothing, the keyboard does nothing and my controller does nothing. What are the controls for this game? Even Esc does nothing, so I can't even look at the settings.