Problem with resolution upon startup.

[ZerotheHero00]

I'm unable to play or even start this game because the resolution on startup is incorrect. How do I solve this problem. I understand you can go to the game file to change it but I'm not sure how to do that.

[roka_robert]

Hi there, sorry for the issue. Are you able to start the game and do you see the main menu or is it not possible to start the game. What resolution do you have? - Robert

[ZerotheHero00]

My screen resolution is 1920x1080. The intro screen comes up and asks for my name. No problem. Then it asks me to choose the difficulty and that's where I can't see the choices. I've tried to change my screen resolution (which seems to work fine for all my other Steam games) and I can see the choices but my cursor stops just before it gets to the choices. So I can't actually start the game. Very frustrating. - Jason

[roka_robert]

C:\Users\USERNAME\AppData\Roaming\FanatsyQuestSolitaire - Now delete this folder. It should works now. Please give me a feedback. - Robert

[ZerotheHero00]

Deleted the folder. No difference. Still won't let me see the buttons to choose the Difficulty nor can my cursor get to them.

[JlNX]

I had that problem also, but only when I ran it in full mode. I ran it in window mode and that works.

[Bekness]

Same issue here.

[beatwiz]

Hi there!

Great game! Thank you.

On windows OS, if you have a resolution of, lets say 1920*1080 and you set the game to fullscreen mode, everything works perfectly.

But if you use that same resolution, but also set a scale (that increases fonts and icons sizes) to lets say 125%, the game also follows that scale and when maximized, the viewport becomes 125% bigger (but out of bounds within the set resolution) and you cannot see everything on the screen.

I believe thats causing what others were reporting in this thread, regarding not being able to see certain elements while on fullscreen.

IMHO the game shouls just stick to the OS resolution and ignore whatever scaling is set.

Hope this helps and it would be great if it could be fixed!~

Best

[roka_robert]

@beatwiz, Thank you for your feedback. And you're right, the game should work with every scale but we can't fix it. We worked with an older Game Engine/Framework and it's not possible to fix it. This is one of few reasons why we changed the engine.

Sorry and all the Best, Robert

[cyndisa]

Seriously? You can't fix something that now renders a game I paid for unplayable (full screen, the way I should be able to play it)?
Having just started up the game and found the same problem described in this thread, I'm very unhappy to see the developer refuses to address it. I shouldn't have to change my system settings just to play your game! Very unhappy.

[legalize freedom!]

I can't get it to run at all. Seems to be related to this resolution issue. No matter what I do, it ends up minimized in the taskbar. It flashes a couple of times and goes back down. I can't get to any menu screen.

In
C:\Users\[username]\AppData\Roaming\FantasySolitaire v-0-0-9
I see a settings text file, but I don't have an indication of what these control.

1
5
280
200
-1
1
1
0
-1

Please advise.

Edit: It looks like the first option is a Fullscreen toggle, set it to 0 to get a window. Then it starts. I'm guessing the 280 and 200 should control the window resolution, but they don't appear to affect it. The window is very small and not really playable.

[wowdruidsibyll]

Originally posted by legalize freedom!:

I can't get it to run at all. Seems to be related to this resolution issue. No matter what I do, it ends up minimized in the taskbar. It flashes a couple of times and goes back down. I can't get to any menu screen.

In
C:\Users\[username]\AppData\Roaming\FantasySolitaire v-0-0-9
I see a settings text file, but I don't have an indication of what these control.

1
5
280
200
-1
1
1
0
-1

Please advise.

Edit: It looks like the first option is a Fullscreen toggle, set it to 0 to get a window. Then it starts. I'm guessing the 280 and 200 should control the window resolution, but they don't appear to affect it. The window is very small and not really playable.

Thanks for this- I went to this and changed the first number to 0 and the game works fine. I can then see screen to adjust settings, including putting it into fullscreen mode- however, fullscreen still expands so that some is on my other monitor (or just not there if I turn that one off) and the bottom is cut off. It's unplayable in fullscreen, but at least in windowed mode I can see if it's even worth trying to fix.

[Nax_o]

There is indeed major issues with startup for FullHD reolution. My screen is cut off so i cant see options button and below. changed the value 1 to 0 inte the settings as above. Better but fullscreen still breaks bounds so it scales way past screen borders so i cant see the buttons again. And i need the full screen as i bought this for big TV screen. Now i cant get it quite right for my needs.

[Ravenir]

I've managed to fix this same issue by :

-Righ-clicking on the game icon (In the folders of the game) and going in ''Properties'' and then the -''Compatibility'' tab.
-Then I checked the first box:''Run this program in compatibility with -> Windows 8''
- and then the 3rd box which is something like: ''Run with a screen resolution of 640x480''

I was then able to open it small enough to go into the settings of the game and un-checking fullscreen before saving and quitting. Then I unchecked the boxes from the same tab and ran it again, not full screen.

There are no resolutions settings in the game which is pretty bad but i'd rather play in a small screen than not play at all. Thats just bad from the dev's part who basically just refused to fix this issue and/or help with running their own game.

Anyways, Hope this helps 😊

[CountBubbleRat]

Originally posted by Ravenir:

I've managed to fix this same issue by :

-Righ-clicking on the game icon (In the folders of the game) and going in ''Properties'' and then the -''Compatibility'' tab.
-Then I checked the first box:''Run this program in compatibility with -> Windows 8''
- and then the 3rd box which is something like: ''Run with a screen resolution of 640x480''

I was then able to open it small enough to go into the settings of the game and un-checking fullscreen before saving and quitting. Then I unchecked the boxes from the same tab and ran it again, not full screen.

There are no resolutions settings in the game which is pretty bad but i'd rather play in a small screen than not play at all. Thats just bad from the dev's part who basically just refused to fix this issue and/or help with running their own game.

Anyways, Hope this helps 😊

I did this before and it worked, but this time it didn't work for me. However, when I clicked "Run compatibility troubleshooter" it ran it with Windows 8 compatibility and for some reason it worked, despite not having worked when I did those changes manually.

So if anyone is having this problem with Ravenir's fix, try clicking the troubleshooter at the top of the compatibility section.