Firmament

Firmament

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Madx May 19, 2023 @ 10:33am
juleston mixing blade stuck
i don't know if it's a bug, but i can't do anything with the mixing blade,
i have rotated the upper plateform over the lower plateform and now nothing will move, the only thing i can do is couple the mixing blade pins with the middle command
Originally posted by Hannah:
Originally posted by Madx:
i don't know if it's a bug, but i can't do anything with the mixing blade,
i have rotated the upper plateform over the lower plateform and now nothing will move, the only thing i can do is couple the mixing blade pins with the middle command
Could you send us your Saved directory in C:\Users\[username]\AppData\Local\Firmament\Saved ? We can figure out what's going on by inspecting your save file. Thanks!
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Showing 1-15 of 38 comments
quatermass May 19, 2023 @ 10:42am 
the mixer blade locks (on the ends of the raising and lowering blade) are buggy and can be locked without the model actually showing it, make sure you "unlock" them and get the "dun dun" sound of not being able to interact any more then try again
Madx May 19, 2023 @ 11:10am 
i'm not on the plateform anymore so i can't access the second lock (thought i could reset the bridge by using the teleport to safe spot option like for the ice crane)
i guess i'm soft locked then
A developer of this app has indicated that this post answers the original topic.
Hannah  [developer] May 19, 2023 @ 11:35am 
Originally posted by Madx:
i don't know if it's a bug, but i can't do anything with the mixing blade,
i have rotated the upper plateform over the lower plateform and now nothing will move, the only thing i can do is couple the mixing blade pins with the middle command
Could you send us your Saved directory in C:\Users\[username]\AppData\Local\Firmament\Saved ? We can figure out what's going on by inspecting your save file. Thanks!
vlagun May 19, 2023 @ 6:29pm 
Exact same thing happened to me. You can't reach one of the locks anymore so there's no chance to try to unlock again (even if it says it isn't possible). I'm currently writing the mail with all the information.
Karner May 20, 2023 @ 12:15pm 
Any solution to this one yet? Stuck here too.
Raa May 20, 2023 @ 10:06pm 
Safe teleport doesn't reset this puzzle. I also got stuck when I rotated the blades and now the entire platform won't move.
joridiculous May 21, 2023 @ 12:48am 
Originally posted by Raa:
Safe teleport doesn't reset this puzzle. I also got stuck when I rotated the blades and now the entire platform won't move.
That's weird. It should reset to previous saved position, at least based on what it does to any other puzzle in the game.
Henny May 21, 2023 @ 4:06am 
This has also just happened to me too (I think this is the same issue but could be slightly different) - everything seemed normal, until I reloading my last save, which has now locked the platform from being raised (it is always blocked, and I had no trouble raising/lowering it before I reloaded the save (the save was from 2 mins or so earlier). I can still rotate the blades and don the suit to go down to the bottom, but if I try and modify the locking couplings I cant (it just says 'fail') so as best I can tell I'm now completely stuck :(

EDIT: I have now emailed cyan with my save data as asked
Last edited by Henny; May 21, 2023 @ 2:44pm
vlagun May 21, 2023 @ 4:33am 
No answer to my mail so far. I guess the devs took the weekend off, no biggie
Karner May 21, 2023 @ 12:24pm 
Do we all need to send our save data to Cyan for this bug? Or did everyone solve it? I'm still stuck. :-/
Henny May 21, 2023 @ 2:45pm 
Originally posted by Karner:
Do we all need to send our save data to Cyan for this bug? Or did everyone solve it? I'm still stuck. :-/

I've sent my data through to them - It never hurts the devs to have a few different save files as it could help solve the issue more quickly.
Aldrenean May 22, 2023 @ 1:41pm 
I also seem to be in a hopelessly locked state at the sulfur mixer. I rotated the mixer about 45 degrees, and had quit the game. When I reloaded my save, I was on the central mixer bridge, and could not interact with any of the adjunct points -- the mixer rotation was locked, lowering the blade was blocked, and unlocking or locking the blade just said "fail".

I used the Safe Teleport option, which moved me to the initial Juleston pod, but the puzzle is still in the locked-up state. Donning the Bulwark Kit doesn't help -- I can look into the mixer pool, but I can't go past the doorway as the mixer is rotated, and the only adjunct point I can reach is one of the pins, which I've never been able to do anything with (it just says "uncoupled" until I try to interact, at which point it says "unaligned", I believe).
Henny May 22, 2023 @ 2:35pm 
Originally posted by Aldrenean:
I also seem to be in a hopelessly locked state at the sulfur mixer. I rotated the mixer about 45 degrees, and had quit the game. When I reloaded my save, I was on the central mixer bridge, and could not interact with any of the adjunct points -- the mixer rotation was locked, lowering the blade was blocked, and unlocking or locking the blade just said "fail".

I used the Safe Teleport option, which moved me to the initial Juleston pod, but the puzzle is still in the locked-up state. Donning the Bulwark Kit doesn't help -- I can look into the mixer pool, but I can't go past the doorway as the mixer is rotated, and the only adjunct point I can reach is one of the pins, which I've never been able to do anything with (it just says "uncoupled" until I try to interact, at which point it says "unaligned", I believe).

Sounds pretty identical to mine sadly :(
I'd also send your saved directory to support@cyan.com and hopefully they will prioritise solving this issue (no response from them yet, but hopefully I'll get an email back to at least acknowledge mine in the next day or two).
RaffAtBaizuo May 22, 2023 @ 3:40pm 
I'm having a problem with the above, but ALSO I cannot exit the room to the outside, nor can I access the room to the suit again. It's like there's an invisible barrier that keeps bouncing me out.
joridiculous May 23, 2023 @ 1:42am 
Originally posted by Aldrenean:
I also seem to be in a hopelessly locked state at the sulfur mixer. I rotated the mixer about 45 degrees, and had quit the game. When I reloaded my save, I was on the central mixer bridge, and could not interact with any of the adjunct points -- the mixer rotation was locked, lowering the blade was blocked, and unlocking or locking the blade just said "fail".

I used the Safe Teleport option, which moved me to the initial Juleston pod, but the puzzle is still in the locked-up state. Donning the Bulwark Kit doesn't help -- I can look into the mixer pool, but I can't go past the doorway as the mixer is rotated, and the only adjunct point I can reach is one of the pins, which I've never been able to do anything with (it just says "uncoupled" until I try to interact, at which point it says "unaligned", I believe).
seems to be a common bug with one of the "pins" where it say it is "unlocked" while it actually is locked. It also should be unlockable even if pin says no
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