Computer turns off during gameplay

[UncleIroh]

I have tried playing this game three times. And everytime my pc has completely shutdown on its own after a bit of gameplay. I own this game on the epic games store as well and played it for several hours and never had an issue. I have tried removing my secobd monitor as well as playing in windowed mode but neither has helped. My pc does not turn off on its own normally.

[UncleIroh]

Annd now it turns off on other games too. ♥♥♥♥♥♥ great.

[Nert]

Sounds like it might be temperature related? Sudden shutdowns are usually hardware panics; power spikes or something overheating

[MobiusDigital]

Do you notice any patterns when it crashes? Computer overheating, memory consumption, stuff like that?

[ultramage]

It's summer up north, so it's probably overheating. Install some temperature monitoring software (for gpu your driver might already have something) and keep an eye on it as you play.

One thing you could do is ensure you are capping the game's framerate. With vsync turned off and no rendering limit, the game may make your gpu go at 100% all the time trying to render it at 300fps or something wasteful like that. If that's happening, definitely set a framerate cap in your graphics driver's settings.

[UncleIroh]

I have not monitored temps yet, it was late when it happened, i will try again and monitor temps and everything. And no. It does not seem to have a pattern.

[UncleIroh]

annnd everythings fine? of course it would be once i pulled out the temp gauges and performance manager. my temps were fine on very high/full quality only reaching as far as 46 C i did notice that for the majority of the beginning area my gpu was constantly at 98-100 percent utilization. once the statue glowed at me it seemed to drop down to 70s-80s for the remainder of my test. well, at least i can play the game now!

[Retsuo]

I had this issue a few months ago. The culprit ended up being the power supply. If it starts happening again and temps are showing normal, I'd suggest getting a PSU tester.

[Bandy]

Originally posted by UncleIroh:

Annd now it turns off on other games too. ♥♥♥♥♥♥ great.

Basic troubleshooting ^ And yes, sounds like hardware. Easy enough to check for a bad RAM stick first, look it up, though note some systems require pairs to be installed so might not be able to take one stick out at a time but pairs then shuffle.

Less often than you think does blame fit on the game...

[UncleIroh]

yeah i get that, i was just reeeeaallly hoping it was the game. my psu is practically new, i replaced it earlier this year with a brand new one. i defintely jumped the gun making a post before doing some more thorough troubleshooting, but it was 3am and i was pissed off. I updated my gpu driver and that seems to have solved the issue for good.

[MobiusDigital]

Glad it all worked out ::). Enjoy the game!

[Herbert]

Late to the party but for anyone else who happens to have a similar issue, I just had a stick of DDR4 memory die on me that I just bought in March. Computer completely useless until I pulled that particular stick out, and now it boots just fine. Still waiting to hear from Corsair on the warranty RMA :(

[Bandy]

Before you RMA the stick, try to reseat the RAM if you haven't already. Do it a little more forcefully but of course don't crack the mobo. In fact try reseating it twice.

I have an old Mac Pro with ECC RAM and it throws errors if the RAM is even microscopically poorly seated say after a good cleaning. And then all hell breaks loose...

[SMJSMOK]

Issues like this are the worst! It could be literally anything. PSU, RAM, some burnt electronics on the board, something overheating, even something in the software...