Steam cloud saves?

[Peanut Butter Jones]

I cannot get the save from my laptop to my desktop. I have saved the game and closed Forager, and it says syncing, but when I pull up Forager on my desktop there are no saves... Are steam cloud saves possible?

[Conflict]

+1

[Peanut Butter Jones]

well that sucks honestly

[onceUponAStrawberry]

+1

in case if you are on windows what I did is to SHARE the folder %LOCALAPPDATA%\Forager (right click on the folder and "share" then select everyone, readonly) which was faster than anything else I could think off
but it's a much needed feature!

[djvj]

I'll add to this. I was planning on playing on my laptop today (after playing on my desktop) and saw it says Steam Cloud support but alas, no save was there. Please fix this or remove that tag from the store page.

[Peanut Butter Jones]

Thats how I feel, at this point it is very misleading...

[Spoon]

I'm afraid we have nothing to do with the Steam cloud not working for Forager, this is an issue on Steams end and you'd need to contact support regarding it. We have no say or influence in how it works.

[Yinside]

Originally posted by RyrnBru:

I'm afraid we have nothing to do with the Steam cloud not working for Forager, this is an issue on Steams end and you'd need to contact support regarding it. We have no say or influence in how it works.

How did you arrive at this statement? Have you performed regression tests verifying that the function is working on your machines? Or better, have you interacted with Steam support yourself to try and understand why it's happening to the affected players?
Multiple users are reporting to have the same problem here and the developer claims "it's not our fault" without any supporting info and calls it a day... Seriously, I love this game and can't stop playing it but if this is the way you are going to deal with problems I will very gladly uninstall/refund and never look back.

[XbANANEK]

Xddd

[Spoon]

Originally posted by Yinside:

How did you arrive at this statement? Have you performed regression tests verifying that the function is working on your machines? Or better, have you interacted with Steam support yourself to try and understand why it's happening to the affected players?
Multiple users are reporting to have the same problem here and the developer claims "it's not our fault" without any supporting info and calls it a day... Seriously, I love this game and can't stop playing it but if this is the way you are going to deal with problems I will very gladly uninstall/refund and never look back.

We have no code within Forager that handles the cloud, none of this is on our end and there isn't anything we can do about it. I do not handle that sort of stuff, that is all on HopFrogs end and he is currently not around to work on this.

[Babombo]

+27 pls halp @hopfrog

great game btw! I love it

[Yinside]

Originally posted by RyrnBru:

Originally posted by Yinside:

How did you arrive at this statement? Have you performed regression tests verifying that the function is working on your machines? Or better, have you interacted with Steam support yourself to try and understand why it's happening to the affected players?
Multiple users are reporting to have the same problem here and the developer claims "it's not our fault" without any supporting info and calls it a day... Seriously, I love this game and can't stop playing it but if this is the way you are going to deal with problems I will very gladly uninstall/refund and never look back.

We have no code within Forager that handles the cloud, none of this is on our end and there isn't anything we can do about it. I do not handle that sort of stuff, that is all on HopFrogs end and he is currently not around to work on this.

Ah got it, can't really blame you for it then.

...Sigh, given that
- Multiple users are reporting the same problem
- Not all steam games are having the same problem (conservatively speaking)
It'd be really hard to not believe that something is wrong on the game side. (Like, https://partner.steamgames.com/doc/features/cloud is public documentation. We know that at least something is on your end to make cloud sync work, be it auto or not)
As someone mentioned above, if you are going to list Steam Cloud support on the game details it is YOUR responsibility to verify that it works. I understand the frustration of not being able to provide a solution (and that Steam integration is probably not the most interesting part to the developers) but as PR please either be more transparent or stop bluffing it off. ("Hey, I've reported this issue + thread to our programmers" as you said in the other thread yesterday would have probably been better?)
...Eh I should stop ranting. Will take your word and wait for HopFrogs' response on it.

[HopFrog]

Sorry about this problem! I am currently looking into it, will probably have a fix soon-ish

[lazyeye]

Hey all! I've done some further digging into this issue and discovered a possible setting on Steam that may have effected a few users after the Nuclear Update. We've adjusted how Forager works with that setting and we believe it should resolve sync issues. Please let us know if you continue to have any issues! Sorry for any inconveniences this caused ♥️

[Yinside]

Originally posted by lazyeye:

Hey all! I've done some further digging into this issue and discovered a possible setting on Steam that may have effected a few users after the Nuclear Update. We've adjusted how Forager works with that setting and we believe it should resolve sync issues. Please let us know if you continue to have any issues! Sorry for any inconveniences this caused ♥️

Verified that the sync is working for me. Thanks a lot for the fix!

[lazyeye]

Glad to hear it!!