Raytracing option is greyed out (solved)

[Arteesei]

I can't turn on Raytracing because the option is greyed out, the dlss works.
Anyone have any ideas?

The solution was posted by Zed, thank you very much

[Zed]

The following requirements must be met to be able to run Ray-Traced Shadows or DLSS:
Window 10 update 1809 or higher
Nvidia’s RTX 20- series GPU
Nvidia’s latest drivers 419.35 and up.

I had the same problem and for me it was my windows 10 was version 1803 and not up to date to version 1809

[markdb92]

its something you dont want on as it will kill your fps. Maybe wait a few years when they make the feature cheaper for fps and money cost.

[Arteesei]

Thank you Zed for helping me so quickly.
The problem was the Windows 10 update
Have a nice day.

Ps. markdb92: It surely will kill Fps but not to a piont where it's unplayable

[вас eбeт толик]

Have an opposite issue. DLSS is gray, rtx shadows and other stuff is fine rtx 2080

[Seamus]

Originally posted by Navalny 20!8:

Have an opposite issue. DLSS is gray, rtx shadows and other stuff is fine rtx 2080

Your resolution needs to be above 1920x1080 for DLSS to be usable.

[Zed]

Originally posted by Navalny 20!8:

Have an opposite issue. DLSS is gray, rtx shadows and other stuff is fine rtx 2080

I think its because you need to be using a 4k monitor with the 2080 for the DLSS to work. I know this is the case for the 2080 Ti..... I have this issue because im running a 1440p monitor and it wont work for me either. (which sucks!!)

[Seamus]

Originally posted by Zed:

Originally posted by Navalny 20!8:

Have an opposite issue. DLSS is gray, rtx shadows and other stuff is fine rtx 2080

I think its because you need to be using a 4k monitor with the 2080 for the DLSS to work. I know this is the case for the 2080 Ti..... I have this issue because im running a 1440p monitor and it wont work for me either. (which sucks!!)

Works fine for me at 1440. You sure you've actually got it set to 1440?

[Arteesei]

I don't know why you should need a 4K monitor to make DLSS work when using a RTX 2080

[Seamus]

Originally posted by Arteesei:

I don't know why you should need a 4K monitor to make DLSS work when using a RTX 2080

You don't. You just need to be above 1920x1080.

[Zed]

Originally posted by Seamus:

Originally posted by Zed:

I think its because you need to be using a 4k monitor with the 2080 for the DLSS to work. I know this is the case for the 2080 Ti..... I have this issue because im running a 1440p monitor and it wont work for me either. (which sucks!!)

Works fine for me at 1440. You sure you've actually got it set to 1440?

Yes im sure i have it set up at 1440p . are you sure you have it working for your 1440p ? Look at this link its just one of many saying the same thing DLSS wont work on 1440p monitor with a 2080Ti https://forums.geforce.com/default/topic/1098448/geforce-rtx-20-series/rtx-2080-ti-not-able-to-use-dlss-on-1080p-and-1440p/ IF you have it working then maybe you have the RTX 2080 and NOT the RTX 2080Ti card which is what i have??

[Seamus]

Originally posted by Zed:

Originally posted by Seamus:

Works fine for me at 1440. You sure you've actually got it set to 1440?

Yes im sure i have it set up at 1440p . are you sure you have it working for your 1440p ? Look at this link its just one of many saying the same thing DLSS wont work on 1440p monitor with a 2080Ti https://forums.geforce.com/default/topic/1098448/geforce-rtx-20-series/rtx-2080-ti-not-able-to-use-dlss-on-1080p-and-1440p/ IF you have it working then maybe you have the RTX 2080 and NOT the RTX 2080Ti card which is what i have??

Odd. Makes no sense that it'd be restricted to 4k on a 2080 Ti. And, yes, I have a non-ti 2080.

[Zed]

Originally posted by Seamus:

Originally posted by Zed:

Yes im sure i have it set up at 1440p . are you sure you have it working for your 1440p ? Look at this link its just one of many saying the same thing DLSS wont work on 1440p monitor with a 2080Ti https://forums.geforce.com/default/topic/1098448/geforce-rtx-20-series/rtx-2080-ti-not-able-to-use-dlss-on-1080p-and-1440p/ IF you have it working then maybe you have the RTX 2080 and NOT the RTX 2080Ti card which is what i have??

Odd. Makes no sense that it'd be restricted to 4k on a 2080 Ti. And, yes, I have a non-ti 2080.

Yes i know its totally crazy and very annoying !! I hope this will change in the future cos like you said it makes no sense, no sense at all!

[Zed]

HA OK I have a bit of an update! Just now i had the newest Nvidia drivers come through et Voila DLSS now works in this game (and probably others too) with a 1440p monitor using a 2080Ti. And boy dose it boost the frames!! Im get in nineties with everything maxed out, even Ray-tracing maxed out and it looks beautiful!!

[gpk99]

Congratulations...you are now a tech nerd.Sorry...we ran out of medals last week tho.

[BW]

Adding to the list of things to beware of:

AMD FidelityFX CAS and NVIDIA RTX DLSS is mutually exclusive. Disable one in order to enable the other.