Shadow of the Tomb Raider

Shadow of the Tomb Raider

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idamariekrog Sep 16, 2018 @ 5:31am
Stuck at The Head of the Serpent
I'm currently playing through the game for the first time, and I just finished The Head of the Serpent trial. I then decided to go back in the temple after I acquired the reinforced knife necessary to enter the small room in the beginning of the level. I quickly realized there was no way back up, and I would have to go all the way through again (which is incredibly annoying).

I am now at the first puzzle, where I have to pull the lever in order to release the oil - the problem is, the lever is now missing! The barrier has mysteriously reappeared, but I now have no means of burning it, which means I am stuck in this room with no way to get out and continue the game. I am beyond frustrated!

Any tips on how to fix this problem? Do I really have to start over?
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Showing 1-15 of 15 comments
DrNewcenstein Sep 16, 2018 @ 5:37am 
You could have fast traveled to the start of the level, after you completed it.
madjestyy Oct 23, 2018 @ 6:26am 
Did you solve this retarded bug?
Sam Oct 23, 2018 @ 7:32am 
it is not a bug, the game is designed this way.
Since you went back to the beginning by "regular" means instead of using fast travel, the game is "assuming" you already did the tomb and there is no way to reset the tombs like we could in Rise.
You might try an earlier save, if you saved the game. If you did not you will have to start a new game in order to do this tomb.
Mike Hawthorne Mar 9, 2019 @ 3:49am 
I'm at the Head of the Serpent room with the lever for the first time but there is no lever there.
I've looked online and found other people with the same problem but no answer.
Sam Mar 9, 2019 @ 6:05am 
Originally posted by Mike Hawthorne:
I'm at the Head of the Serpent room with the lever for the first time but there is no lever there.
I've looked online and found other people with the same problem but no answer.


Originally posted by Mike Hawthorne:
I'm at the Head of the Serpent room with the lever for the first time but there is no lever there.
I've looked online and found other people with the same problem but no answer.
Please try verifying your game's files through Steam as you might be missing one or two files (don't think so).
As for the lever missing, gosh I'm not sure exactly what you need to do. The lever is usually only missing when you've completed the tomb because, in theory, everything beyond the original gate is gone-burned up.
Mike Hawthorne Mar 11, 2019 @ 12:28am 
I'll try that, how would I know if I have already been through this area, I don't think I have but I've wandered around so much I'm not positive.

I mean that prior to running into this I had to do all the puzzles up to this point.
Now I've been away from it and done other stuff for days.
Last edited by Mike Hawthorne; Mar 11, 2019 @ 12:30am
Thumper Mar 11, 2019 @ 12:47am 
That area/tomb with the oil n fire is a main part of the game you can't proceed without going there. You may in fact try loading last backup save. that will often times reset the tomb. To be on the safe side of things, try and use a save slot for each new place you enter. this way should you have a problem, use the save slot to restart that area. You can probably have 8-10 slots used during a single play-thru. Thats gonna be a smarter move then having to start from square. Also only save at key camp site and not random (like inside a tomb) the chance of a glitch or bug effect will all but disappear. Follow the path set before you, the rest will fall into place.

Any other questions? now would be a good time.
Froogal Mar 23, 2019 @ 6:17pm 
Originally posted by Mike Hawthorne:
I'm at the Head of the Serpent room with the lever for the first time but there is no lever there.
I've looked online and found other people with the same problem but no answer.
I am having this problem as well. They need to fix this.
Sam Mar 23, 2019 @ 6:37pm 
Originally posted by Batman:
Originally posted by Mike Hawthorne:
I'm at the Head of the Serpent room with the lever for the first time but there is no lever there.
I've looked online and found other people with the same problem but no answer.
I am having this problem as well. They need to fix this.
Try verifying the integrity of your game's files through Steam, please.
Xerobeat May 31, 2019 @ 11:33pm 
Hi there guys , I've encountered this problem as well and I have the solution for it. The thing is, you have already completed the whole area but you forgotten about it. The reason why the lever is not there anymore is because you're going in there the 2nd time without realizing it. The first time you went in, you probably forgot that you have already pulled the lever, burnt down the wooden barrier and gone through the oil puzzle in the next room. The reason why you forgotten about this is because this whole The Serpent puzzle actually takes you back to the Village.

So what you need to do now is get out of that cave (via fast travel at a base camp) and go back to the village and go to your next objective / mission. You can view where your next objective / mission is by looking at the map by pressing the touchpad on the controller. This next objective / mission will take you to Jonah and the team and get you through the end of the game and you can finish it.

I've finished the game using this method and a lot of people actually had this problem and thought this was glitch but its not. Once you've finished the whole game you will get to go back to the Village to complete any side missions you want, and then you will realize that some places will be barricaded or locked as you have already completed the level (The game will tell you that).

You guys may contact me via WhatsApp if you have any questions at +6018-2326 779 (Malaysia phone number). The name's Johan :-).
Maxwellsmarts Jul 18, 2019 @ 11:32pm 
Originally posted by Mike Hawthorne:
I'll try that, how would I know if I have already been through this area, I don't think I have but I've wandered around so much I'm not positive.

I mean that prior to running into this I had to do all the puzzles up to this point.
Now I've been away from it and done other stuff for days.

Mike, or anyone else who might wonder, just go to your map while in the area with the bug (and it IS a bug) and in the upper left hand corner it should state "The Head Of The Serpent" is 100% complete.

I don't recall going through their either but assume i did, and don't see why the lever wouldn't still be there, in a already activated condition,. The sticks blocking the entrance should simply be gone. It's clearly a bug.
Thumper Jul 19, 2019 @ 10:29am 
if you don't have access to any of the area's you reach is because you missed a camp site. the only part you can't return to is the little girl dream. so long as you lite the camp site you have a point of return, that also include's the underwater area's. oh, wait i forgot only a small part of the cenote is blocked and when you escape with the queen, but those area's hold nothing of value that will stop you getting the 100% complete.
辣4ni媽 Feb 13, 2020 @ 6:58pm 
Same thing happened here. Stupid bug! :steamsad:
King Mustard May 1, 2022 @ 7:58am 
As soon as I locked the frame rate to 60 FPS in the NVIDIA Control Panel, I was able to solve this buggy puzzle.

Eidos-Montréal, this kind of issue is embarrassing in 2018, let alone in 2022, as you've had over three years to fix it.
The Crazy Gringo Jun 20, 2022 @ 12:48pm 
Originally posted by King Mustard:
As soon as I locked the frame rate to 60 FPS in the NVIDIA Control Panel, I was able to solve this buggy puzzle.

Eidos-Montréal, this kind of issue is embarrassing in 2018, let alone in 2022, as you've had over three years to fix it.
You locked the frame rate and the lever reappeared?
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Date Posted: Sep 16, 2018 @ 5:31am
Posts: 15