Cannot purchase definitive edition bundle

[w1991in]

I've waited the Mac version for looooong time.
I added the whole bundle in cart, which includes 'Shadow of the Tomb Raider - Deluxe Extras, Shadow of the Tomb Raider - Croft Edition Extras, Shadow of the Tomb Raider, Shadow of the Tomb Raider: Definitive Upgrade.'
The transaction cannot complete, it says I'm attempting to purchase an item that is already included in another packaged item in cart.
I'm not sure which item includes which, and I cannot delete an individual item from my cart. They add in my cart as bundle, and they delete as bundle, too.
any one have idea to fix the issue?
Thanks.

[*\WaW/Wans/>>]

me in pc version: i just bought shadow of the tomb raider + season pass, then l get free : definitive edition that include croft edition+ deluxe extras.

[Stryd3r]

Same problem here, can't buy definitive edition.

[zawigr]

I can't purchase it either! I don't know what's wrong, but I hope Feral addresses it asap

[lepriki]

I have the same problem on Mac, sent a ticket. I'm waiting for an answer

[JARK]

It seems to be a a bug, but more specifically the proprietors' human error. Steam and Squenix don't realize that the Definitive Edition should either be:

(1) Base game + ALL DLC = a bundle of separate download packs
Ultimately sold at reduced prices for each item in the bundle (especially at EB Games / Gamestop, which has a lower price for the physical copy than Steam's digital copy, in Canada), whichever way you slice it.

(2) A new, bigger downloadable for the game that has the DLC in it already.
You'd buy it as a single item in your cart, and not a single collection of items (i.e. a bundle).

Notes:
Option #1 is probably the most common way to do this on Steam, by far.
Option #2 is likely the route taken by Remasters and Remakes.

By "downloadable" I mean an item addable to the cart, and purchasable, which you thus download to your computer.

My theory: SOTR:DE has done BOTH. It has replaced the base game's downloadable with the "Definitive Edition", AND bundled that with the launch versions' DLC downloadables. I think SE only intended to rename the store page, and offer us Option #1 to buy the game, but somehow got their wires crossed and tacked on the DLC into the specific "Shadow of the Tomb Raider: Definitive Edition" item in your cart.

They should fix this by ostensibly changing the bundle to appear as 4 "separate" items in your cart, as described exactly in Option #1.

[w1991in]

seems a lot got the same issue. Dunnt know when steam or feral can fix it. Just can't wait to play the game

[setsunaaa]

Same problem here, no solution (and already reported in another thread).
Maybe a solution: Bomb the support with screenshots of how badly the store is failing AGAIN.
Edit: Windows 10 here, so not mac / linux specific.

[󠀡󠀡󠀡⁧⁧the.jester]

setsunaaa a écrit :

Same problem here, no solution (and already reported in another thread).
Maybe a solution: Bomb the support with screenshots of how badly the store is failing AGAIN.
Edit: Windows 10 here, so not mac / linux specific.

It's a publisher error in setting up the bundle, nothing to do with the steam store.

[Solitary]

the.jester a écrit :

It's a publisher error in setting up the bundle, nothing to do with the steam store.

Indeed, the base game turned into definitive edition with a bundle which contains the base game which is now the definitive edition with a bundle.... etc. Bundle INCEPTION!

So the bundle references itself and Steam protects users from buying it multiple times.

[PeTa]

i was able to buy it; but it only downloaded the base content -> all extra stuff missing... actually trying to buy any addon / dlc, i'll get the same error: trying to buy something i already have...
hope that get's fixed too....

[[GOL] Marky]

I couldn't buy the definitive edition on steam either. So I just bought it from Feral's store which gives you a steam key. Simple solution.

[gorlok]

Same problem here. I'm using Linux Ubuntu and I had the base game already. When I try to buy PACK with DLCs, I get "DLC included twice"

[0bsoleet9]

I was looking in discussion cuz same issue here. I got the vanilla game previously on a sale, and this bundle has the UPGRADE to the DLC versions but it does not let me purchase. Hopefuly they fix this soon so i can get the DLC bundle upgrades while its on sale.

[Maleficent]

Same issue here: cannot buy. I really hope they fix it quick.

[eibriel]

Same here! Cant buy the game :(