Marble Skies

Marble Skies

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Game crashes at startup (Windows 10)
I'm a Windows 10 user. I was hoping to give this game a try, but it seems to crash on startup every time I try to run it.

It shows a black screen and a simple error. It also copies some data to the clipboard.

THE ERROR SCREEN: CLICK HERE TO VIEW[i.imgur.com]

THE DATA ON THE CLIPBOARD:
Fatal error! Unhandled Exception: 0xc06d007e 0x0000000074121942 KERNELBASE.dll!UnknownFunction [] 0x000000000179976A MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x0000000001AC0ABA MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x000000000156833E MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x000000000155AD29 MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x000000000155B3CB MarbleSkies-Win32-Shipping.exe!UnknownFunction []

Is there any solution for this?
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Showing 1-7 of 7 comments
untitledDev  [developer] Jul 5, 2019 @ 8:31am 
Hello,

This is usually caused by the GPU interfering with the CPU's dedicated graphics on a lower end machine.

Firstly, please make sure you have the most up-to-date drivers

To fix this you can disable your GPU device and run the game on your CPU by pressing your Windows key, typing "Device Manager", dropping down the Display adapters tab and disabling your GPU device. Alternatively you can try the opposite and disable your CPU display device, and running only on your GPU.

There may be alternative methods to fix the issue also in the following thread: https://steamcommunity.com/app/424840/discussions/0/1318836262655833334/

If you need anymore help please join us on our Discord server at https://discord.gg/marbleskies so we can help you ASAP.
crocodile Nov 6, 2019 @ 9:44am 
I receive the same error. I don't want to disable my CPU or GPU and find it difficult to believe that this would be necessary with Unreal Engine 4.

Fatal error! Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x02f8338c 0x0000000002F8338C MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x000000006F531834 dxgi.dll!UnknownFunction [] 0x000000005B9C79A2 gameoverlayrenderer.dll!UnknownFunction [] 0x000000005B9C7A6D gameoverlayrenderer.dll!UnknownFunction [] 0x000000000201ED07 MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x0000000000EC9CAB MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x000000000202E09B MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x00000000020E55BC MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x00000000020F7272 MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x000000000189B60E MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x00000000012DF384 MarbleSkies-Win32-Shipping.exe!UnknownFunction [] 0x0000000077CA8F73 ntdll.dll!UnknownFunction [] 0x0000000077CA8F73 ntdll.dll!UnknownFunction []
untitledDev  [developer] Nov 6, 2019 @ 11:25pm 
Originally posted by crocodile *Remote Play Together*:
I receive the same error. I don't want to disable my CPU or GPU and find it difficult to believe that this would be necessary with Unreal Engine 4.

Have you followed the other steps mentioned above? Updating your drivers and looking into the thread linked are the best ways of fixing this issue.

Can you also please post your PC specs?
War Chief Sep 22, 2020 @ 7:22pm 
I have the same issue and everything is definitely up to date -_-
seck  [developer] Sep 23, 2020 @ 12:12am 
Originally posted by WeChillAllNight:
I have the same issue and everything is definitely up to date -_-

Did you try changing display adapters? Also please post your PC specs.
Yella Oct 9, 2021 @ 1:49am 
Did anyone manage to fix this? I just got the game and getting same error, so annoying. I'm using 3080ti and ryzen 5 5600x
Yella Oct 9, 2021 @ 2:15am 
Someone please help I cannot play this game
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Showing 1-7 of 7 comments
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Date Posted: Jul 5, 2019 @ 8:15am
Posts: 7