Neos VR

Neos VR

CrazyLazyMan Oct 21, 2021 @ 10:38pm
World(s) not loading
I can join a friends world. But worlds in general on the worlds button is not loading. So I can only go to and explore my friends worlds
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Showing 1-6 of 6 comments
Blaze Oct 21, 2021 @ 10:50pm 
Hello,
this might be caused by an incorrect system time. Although we have mitigations for this issue in place you should try to have it synced up.
This article explains the easy steps to do so: https://www.technipages.com/fix-windows-10-wont-sync-with-time-windows-com

If it doesn't help please us know here or in our Discord server: https://discord.gg/NeosVR
CrazyLazyMan Oct 22, 2021 @ 5:02am 
Originally posted by Blaze:
Hello,
this might be caused by an incorrect system time. Although we have mitigations for this issue in place you should try to have it synced up.
This article explains the easy steps to do so: https://www.technipages.com/fix-windows-10-wont-sync-with-time-windows-com

If it doesn't help please us know here or in our Discord server: https://discord.gg/NeosVR

Yup, my computer time is syncing normally. I even re-synced with an alt server to make sure everything was copacetic. Still no go :(
Blaze Oct 22, 2021 @ 5:37am 
Originally posted by CrazyLazyMan:
Yup, my computer time is syncing normally. I even re-synced with an alt server to make sure everything was copacetic. Still no go :(

Hmm could you try deleting (or moving somewhere else works too temporarily) your database and cache?
You can find them in the following folders:
C:\Users\YOUR-USERNAME-HERE\AppData\Local\Temp\Solirax\NeosVR
C:\Users\YOUR-USERNAME-HERE\AppData\LocalLow\Solirax\NeosVR

Please make sure Neos is closed before doing this and then give it another try.
CrazyLazyMan Oct 22, 2021 @ 2:30pm 
I renamed the folder (NeosVR_backup) and restarted . Same issue :( Of course Game reset folder, etc,. Same issue :(

FYI: I also reinstalled game to different directory. stopped, restarted windows Time Services. Placed on auto, placed on manual, back to auto. Used different time servers... etc
Last edited by CrazyLazyMan; Oct 22, 2021 @ 2:45pm
Blaze Oct 22, 2021 @ 4:26pm 
Originally posted by CrazyLazyMan:
I renamed the folder (NeosVR_backup) and restarted . Same issue :( Of course Game reset folder, etc,. Same issue :(

FYI: I also reinstalled game to different directory. stopped, restarted windows Time Services. Placed on auto, placed on manual, back to auto. Used different time servers... etc

Sorry to hear that it's still causing issues.

Are you making any usage of VPN/Proxy servers? If yes, could you try without them? Or the other way around; if you have any access to a VPN try using that so we can narrow down the issue.

Another thing would be to check your Antivirus/Firewall software if it's blocking Neos in a way. Usually you can add explicit exceptions for them, please consult the documentation for your software on how to achieve it.

Else I would like to encourage you to join our Discord server (https://discord.gg/NeosVR) or directly adding me over Discord if you prefer that way (Blaze#6465) so we can help you faster!
Last edited by Blaze; Oct 22, 2021 @ 4:27pm
CrazyLazyMan Oct 24, 2021 @ 7:56pm 
Originally posted by Blaze:
Originally posted by CrazyLazyMan:
I renamed the folder (NeosVR_backup) and restarted . Same issue :( Of course Game reset folder, etc,. Same issue :(

FYI: I also reinstalled game to different directory. stopped, restarted windows Time Services. Placed on auto, placed on manual, back to auto. Used different time servers... etc

Sorry to hear that it's still causing issues.

Are you making any usage of VPN/Proxy servers? If yes, could you try without them? Or the other way around; if you have any access to a VPN try using that so we can narrow down the issue.

Another thing would be to check your Antivirus/Firewall software if it's blocking Neos in a way. Usually you can add explicit exceptions for them, please consult the documentation for your software on how to achieve it.

Else I would like to encourage you to join our Discord server (https://discord.gg/NeosVR) or directly adding me over Discord if you prefer that way (Blaze#6465) so we can help you faster!

Thanks, I'll join the discord and see and if we can figure it out. I appreciate it.
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