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Not only does risk make you more susceptible to lawsuits, but it also increases the chances of having animatronics sneak into the restaurant.
Just increase your Health & Safety rating to reduce your risk points.
"Being a thrifty shopper is smart, but be aware that buying things on sale comes with a certain amount of risk. Aside from the daily risk of lawsuits, there's also the risk that something might be hiding inside whatever you just purchased with that steeply discounted price tag."
He explicitly says that having risk will increase the chance of lawsuits, and will have a chance of something hiding inside a marked down item, meaning that a threat is inside your pizzeria. It's just a matter of how much attention the player has to the introductory cutscene.
Basically don't buy anything on sale or with risk, and buy the sanitation station as soon as possible (I do it on the first day) to reduce your risk immediately.
I know this because there's quite a number of people who don't know that simply buying the Sanitation Station will make the Mediocrity ending much easier to achieve. They go into the game thinking that all they have to do is to not buy anything, especially discounted items, but they fail to reduce the 3 risk points that the game gives you at the very beginning.
In that quote you posted, the game only mentions risk with regard to buying items, not with regard to general safety...unless I missed something somewhere?
The Health and Safety meters aren't explained, so you have to do a bit of figuring out there, but it's common sense in saying that having something that makes the place healthier/safer would reduce risk; this is something literally every company has to do with their workplace.
For the Mediocrity Ending, you can still buy stuff, but it must not add to your Faz-rating, so experimentation and knowing what items will add to your Faz-rating is helpful, in which the sanitation station is one of those items.
This is true, and I should have made my original comment more clear. The game doesn't need to explain this part much because most players would figure it out after experimenting.
That's correct.
...but as Yaeri pointed out above, you start out with risk points, anyway. Granted, this isn't exactly illogical as part of opening an establishment is to fix it up, but it doesn't help cement the concept that having risk in general will allow animatronics to get inside your pizzeria. I'd understand your point more if the game started you off with a risk of zero, but as we all know, that's not the case.
Many people would notice the 3 initial risk points, but they would think of them as only a Health & Safety concern, not an animatronic concern. Since these points are so few, the same people would consider them negligible when they actually aren't.
Sure, some people, like you, have understood the whole concept of risk, but not everyone seems to, for some reason. While the game seems to have tried to hint at this, I still don't think it did a very good job.
I agree with the fact that there are a few flaws, especially in the suddenness of the 3 starting risk, but I'm surprised it didn't ring some warning bells in some people's heads that they should do something to reduce it. Risk is never a good thing in any situation, and the whole lawsuits thing was explained at the start, and I'm sure no one wants to end the game going bankrupt, so it'd make sense to try and reduce it. I must say, though, that I spent ages trying to find out where my starting risk was coming from, and went into the game before trying to fix it and immediately got Scraptrap.
But that's also the whole point of the forums, to help out people who need it, even if they haven't understood something that many others have.
I guess some people just aren't that risk-averse. They just don't think too much of those 3 points.
The forums do help, yes. It would still be nice if the game reduced the need for them by better explaining basic mechanics.