BUG REPORTING THREAD

[Pixeljam Games]

Something wrong with Bonbon? Let us know here.

[M1H1]

Hi.
I had to restart my game because one of the rubber rings got stuck into the floor.

[Pixeljam Games]

Originally posted by mihi!:

Hi.
I had to restart my game because one of the rubber rings got stuck into the floor.
:genki:

Can you describe exactly where and how it got stuck? You simply could not pick it up or it was wedged somewhere?

[M1H1]

only a part of the ring was visible on the floor and then there was no option to grab it.

[Nwnex_PT | #🌌👤ヌーノ]

Hi, when im playing, in the begining of the game, when the big mouse enters in the living room, the game start to break a lot.
(not sure if break is the correct word), basically when the big mouse enters the room, the game stops for a second, then starta for a second, then stop and so on, its impossible to play...

My:
CPU : FX-6300 Six-Core 3.5Ghz 95W AM3+
GPU : Nvidia GTX 1050TI 4GB DDR5
RAM : 8GB 1600MHz CL11 DIMM
Motherboard : ASROCK - PLACA N68-GS4 FX, AMD, AM3+

[hellprincen]

the game wont work or me, i dont know if its something im doing but i dont think its my computer. the game starts to boot up, shows the logos and then imedetietly gets stuck on a black loading screen, when i say stuck i dont mean it freezes as there is a few loading dotts on the bottom right , i can hear noises like wind and my mouse moves fine but ive waited about a half an hour and nothing has happened, sorry if im just being dumb and its obvious

[Cowslanlr]

Originally posted by hellprincen:

the game wont work or me, i dont know if its something im doing but i dont think its my computer. the game starts to boot up, shows the logos and then imedetietly gets stuck on a black loading screen, when i say stuck i dont mean it freezes as there is a few loading dotts on the bottom right , i can hear noises like wind and my mouse moves fine but ive waited about a half an hour and nothing has happened, sorry if im just being dumb and its obvious

I am having the exact same thing just happened to me. I really hope I can get this working since I was planning on doing a livestream on Twitch today and I have an extra Steam key to giveaway. Does anyone have a solution?

EDIT: Okay I just tried starting the game again and this time it went right into the main menu. So it seems to have been a temporary issue. Will update problem happens again.

[mrbehemo]

Originally posted by mihiBR!:

only a part of the ring was visible on the floor and then there was no option to grab it.

Hi mihiBR! In the new update that released today, the rubber rings now have simpler collision, and the lounge scene has some overall performance improvements which should help to stabilise physics in general. Hope that helps!

[mrbehemo]

Originally posted by Nwnex_PT | #🐱‍👤ヌーノ:

Hi, when im playing, in the begining of the game, when the big mouse enters in the living room, the game start to break a lot.

Hi Nwnex_PT. This is probably because of the fancy fur shader on Bonbon himself. In today's update, there is a new option to use a simplified fur shader, in the Options menu. Please try turning that on and see if it helps. Thanks!

[mrbehemo]

Originally posted by hellprincen:

stuck on a black loading screen

Originally posted by Cowslanlr:

I am having the exact same thing just happened to me.

Hi hellprincen and Cowslanlr. I've investigated this, and today's update has some improvements that will hopefull stop this from happening. It's a rare issue that's hard to reproduce, so let me know if you see it again, but it's hopefully now fixed!

[hellprincen]

Originally posted by MrBehemoth:

Originally posted by hellprincen:

stuck on a black loading screen

Originally posted by Cowslanlr:

I am having the exact same thing just happened to me.

Hi hellprincen and Cowslanlr. I've investigated this, and today's update has some improvements that will hopefull stop this from happening. It's a rare issue that's hard to reproduce, so let me know if you see it again, but it's hopefully now fixed!

the same thing is still continuing to happen even after ive updated

[mrbehemo]

Originally posted by hellprincen:

the same thing is still continuing to happen even after ive updated

Sorry to hear that. Please can you let me know your system specs?

[Ari Gold]

You should move one of the pot at the entrance. You can block a ball between the 2 of them and then you cannot finish the objective of putting all 3 balls inside.

[mrbehemo]

Originally posted by Harry Gold:

You should move one of the pot at the entrance. You can block a ball between the 2 of them and then you cannot finish the objective of putting all 3 balls inside.

Thanks for that feedback. If there is a future update then it will be taken into consideration.

[Spinky]

When Bonbon came out with the orange ball, it rolled under him/her/it and it was totally impossible to get it. Had to restart.

[mrbehemo]

Originally posted by Spinky:

When Bonbon came out with the orange ball, it rolled under him/her/it and it was totally impossible to get it. Had to restart.

Thanks Spinky. That's something I'm aware of that can happen from time to time. If there's another update, I'll look into it further.