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Please contact our Player Support using the contact form here: https://11bitstudios.com/faq/?filter_game=the-invincible and let them know about the issues you are experiencing.
Please, attach your save file, your DxDiag file, and your log file created after the issue happens. Please, also send a video or a screenshot of the issue. To get the files please, follow the steps below:
To create a log file:
- After the issue happens press "Ctrl + C"
- Minimize the game
- Open Notepad
- Press "Ctrl + V"
- Save the file
To create a DxDiag file:
- Click on Start
- Type “DxDiag” and launch DxDiag
- Click on “Save all information”
- Save “Dxdiag.txt” file
Your saves can be found in the following folders:
C:\Users\user_name\AppData\Local\TheInvincible\Saved\SaveGames
I wish you a great day!