게임 실행 오류

[감자]

1. When the game starts, only the background music (BGM) plays and a very small window appears briefly before closing

2. all other Steam games are functioning properly. Overcooked2 used to work well, but at some point it doesn't run
why is there an execution error specifically with Overcooked2?

3. My computer is
- Windows 10 Pro 64 bit
- Intel Core i7-8700 cpu.
- NVIDIA GeForce gtx 1660ti.
- RAM 16GB

4. Running on the latest NVIDIA drivers and system integrity check shows no issues:

5. I have attempted numerous solutions found online.
These include adjusting the screen resolution, reinstalling the game, installing Microsoft Visual C++, and files like 'libegl.dll'.
Despite these efforts, the issue persists without resolution.

6. You asked me to tell you all the information related to my computer through a free text hosting service such as http://pastebin.com/.
but when I release the information on my computer, there are many cases where the information is leaked, so please solve the problem without my information.

7. If you can't find a solution, please delete Overcook from my account altogether
If I reset it, it says it's going to be restored, so you guys have to do it
It's impossible to get a refund, so I'll just buy it again.

[Team17_Assist]

Hello,

We're sorry to hear you're having this issue!

If you do not wish to post your dxdiag information here, please email us here[team17.helpshift.com] and we can look into this issue with you further.

We look forward to hearing from you.

Regards,
Team17 Support

[감자]

I sent all my computer information to that email. Thank you for your quick response.

[Team17_Assist]

Hey there,

Thanks for confirming that for us.

Please check your inbox and spam/junk folders for our reply as it looks like we've got back to you already!

Regards,
Team17 Support

[감자]

Thank you very much!
Thanks to you, I was able to solve the problem.

I use a translator to ask questions.
The context may be awkward, but thank you for understanding and solving it.

I really wanted to play this game with my friends, and I finally got to play it.

Thank you very much. I hope you have a good day:)