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Overcooked! 2 > Report a Problem > Topic Details
sylvie.XHC Nov 30, 2021 @ 5:28pm
Steelseries Nimbus wireless controller cannot be used on Mac for this game!!!!!!
Hello, I just bought a Steelseries Nimbus controller to use on Macbook Pro with M1 Pro chip. Yet the X botton is not working for playing Overcooked 2, does anyone know how to solve this???
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Showing 1-11 of 11 comments
Team17_Assist  [developer] Dec 6, 2021 @ 1:41am 
Hi sylvie.XHC,

Sorry to hear you're having this issue.

Can you please try the following steps:
  1. Unplug the controller
  2. Launch the Steam client and click the controller icon at the top right to enter Big Picture Mode
  3. Go to Settings > Controller Settings and make sure that "Playstation/Xbox/Generic Configuration Support" are all toggled on.
  4. Then simply plug your controller and retest the game
Get back to us when you can.

Regards,
Team17 Support
#1
sylvie.XHC Dec 6, 2021 @ 4:22pm 
Originally posted by Team17_Assist:
Hi sylvie.XHC,

Sorry to hear you're having this issue.

Can you please try the following steps:
  1. Unplug the controller
  2. Launch the Steam client and click the controller icon at the top right to enter Big Picture Mode
  3. Go to Settings > Controller Settings and make sure that "Playstation/Xbox/Generic Configuration Support" are all toggled on.
  4. Then simply plug your controller and retest the game
Get back to us when you can.

Regards,
Team17 Support
Dear Team 17

It is still not working, my controller can only be connected by bluetooth, this solution seems not for me, I changed the controller settings accordingly yet it cannot be found by steam.

Is there any other solution?
#2
Team17_Assist  [developer] Dec 7, 2021 @ 12:11am 
Hi, sylvie.XHC,

Thanks for your reply.

Does the controller work with other games? As you mention it cannot be found by Steam?

Get back to us when you can.

Regards,
Team17 Support
#3
sylvie.XHC Dec 7, 2021 @ 4:51am 
Originally posted by Team17_Assist:
Hi, sylvie.XHC,

Thanks for your reply.

Does the controller work with other games? As you mention it cannot be found by Steam?

Get back to us when you can.

Regards,
Team17 Support

Thank you for the quick reply, I tried another time, it can be identified by steam while using the big picture mode, but I don't think all the bottons were working, only A and B responded.
When I launched Overcooked 2, X is still not working.
#4
Team17_Assist  [developer] Dec 7, 2021 @ 5:36am 
Hey, sylvie.XHC,

Can you please try using the controller in another game?
Have you tried running the game while in big picture mode? Does the issue still occur?

Get back to us when you can.

Regards,
Team17 Support
#5
sylvie.XHC Dec 8, 2021 @ 2:15pm 
Originally posted by Team17_Assist:
Hey, sylvie.XHC,

Can you please try using the controller in another game?
Have you tried running the game while in big picture mode? Does the issue still occur?

Get back to us when you can.

Regards,
Team17 Support

Thank you for the reply.
I've tried Don't Starve Together, it is working. I have tried it in the big picture mode, the error still occurred.
#6
Team17_Assist  [developer] Dec 9, 2021 @ 12:05am 
Hey, sylvie.XHC,

Thank you for testing that.

We've passed this across to the team to look into further.
Apologies for any inconvenience this may cause in the meantime!

Regards,
Team17 Support
#7
sylvie.XHC Dec 20, 2021 @ 10:26am 
Originally posted by Team17_Assist:
Hey, sylvie.XHC,

Thank you for testing that.

We've passed this across to the team to look into further.
Apologies for any inconvenience this may cause in the meantime!

Regards,
Team17 Support

Thank you for the reply.

Please do inform me if there is a solution
#8
Team17_Assist  [developer] Dec 21, 2021 @ 1:28am 
Hi, sylvie.XHC,

Any updates or announcements will be made through our social media channels, so please be sure to keep an eye on these.

Thank you for your support and patience.

Regards,
Team17 Support
#9
76561198823258411 Nov 13, 2023 @ 8:50am 
Has this been resolved? I'm having exactly the same issue, please help.
#10
Team17_Assistance  [developer] Nov 14, 2023 @ 12:05am 
Hello hellobc,

We attempted to implement a fix for this issue in May. Unfortunately, we had to roll back the update due to unforeseen difficulties upon its release. However, there's an extensive thread with various workarounds that you might find helpful. You can explore the discussion here

We sincerely apologize for any inconvenience this has caused.

Regards,

Team17 Support
#11
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Overcooked! 2 > Report a Problem > Topic Details
Date Posted: Nov 30, 2021 @ 5:28pm
Posts: 11

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