PS5 controller + macOS + bluetooth not working

[p00ya]

My PS5 DualSense wireless controller does not work over Bluetooth with Overcooked 2.

System configuration:

• 2018 MacBook Air
  
• macOS 11.6.1
  
• latest Steam & Overcooked 2

I have Playstation Controller support enabled in Steam already (Preferences > Controller > General Controller Settings > Playstation Configuration Support). It's also specifically enabled for Overcooked 2 (Properties > Controller > Enable Steam Input). I can also confirm the kernel extensions can be loaded:

kextstat |grep -i steam                                      
Executing: /usr/bin/kmutil showloaded
No variant specified, falling back to release
  173    0 0xffffff7f9cd48000 0x3000     0x3000     com.valvesoftware.SteamInput (4357.73.42) 17B6ECD0-A50A-3D6A-B350-9C70805EE129 <52 6 5 3>
  211    0 0xffffff7f9cd46000 0x1000     0x1000     com.valvesoftware.SteamInput-DS4v1 (4357.73.42) A259516F-76B3-37D7-8DC5-F045E29BAD2C <118 52 5 3>

When the controller does work:

• with the controller connected via Bluetooth, navigating Steam in Big Picture Mode works
  
• with the controller connected via Bluetooth, other Steam games started via Big Picture Mode
  
• with the controller connected via USB C cable: in this case it works in both Steam and Overcooked 2

When the controller does not work

• Overcooked 2 started via Big Picture Mode with the controller connected via Bluetooth
  
• Overcooked 2 started normally (launched from Steam without Big Picture Mode), when connected via Bluetooth

Additionally, if from Overcooked I attempt to open the controller configuration via the Steam overlay, Overcooked crashes in "GetJoystickNames" with the following stack trace:

Thread 0 Crashed:: MainThrd  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff203c792e __pthread_kill + 10
1   libsystem_pthread.dylib       	0x00007fff203f65bd pthread_kill + 263
2   libsystem_c.dylib             	0x00007fff2034b406 abort + 125
3   unity.Team17.Overcooked2      	0x0000000100963f34 HandleSignal(int, __siginfo*, void*) + 36
4   libmono.0.dylib               	0x000000010e690e64 mono_chain_signal + 75
5   libmono.0.dylib               	0x000000010e5d848a mono_sigsegv_signal_handler + 210
6   libsystem_platform.dylib      	0x00007fff2043bd7d _sigtramp + 29
7   ???                           	000000000000000000 0 + 0
8   unity.Team17.Overcooked2      	0x0000000100459f55 GetJoystickNames(std::vector<core::basic_string<char, core::StringStorageDefault<char> >, std::allocator<core::basic_string<char, core::StringStorageDefault<char> > > >&) + 181
9   unity.Team17.Overcooked2      	0x00000001009fd9d6 Input_CUSTOM_GetJoystickNames() + 54
10  ???                           	0x000000012d9c332f 0 + 5060178735
11  libmono.0.dylib               	0x000000010e5da112 mono_jit_runtime_invoke + 1766
12  libmono.0.dylib               	0x000000010e706a9a mono_runtime_invoke + 117
13  unity.Team17.Overcooked2      	0x0000000100981590 ScriptingInvocation::Invoke(ScriptingExceptionPtr*, bool) + 64
14  unity.Team17.Overcooked2      	0x000000010095ce39 MonoBehaviour::CallUpdateMethod(int) + 265
15  unity.Team17.Overcooked2      	0x0000000100633ba5 void BaseBehaviourManager::CommonUpdate<BehaviourManager>() + 405
16  unity.Team17.Overcooked2      	0x00000001007d774e PlayerLoop() + 942
17  unity.Team17.Overcooked2      	0x0000000100475564 -[PlayerAppDelegate UpdatePlayer] + 436
18  com.apple.Foundation          	0x00007fff212bee0f __NSFireTimer + 67
19  com.apple.CoreFoundation      	0x00007fff20506be9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
20  com.apple.CoreFoundation      	0x00007fff205066dd __CFRunLoopDoTimer + 927
21  com.apple.CoreFoundation      	0x00007fff2050623a __CFRunLoopDoTimers + 307
22  com.apple.CoreFoundation      	0x00007fff204ece13 __CFRunLoopRun + 1988
23  com.apple.CoreFoundation      	0x00007fff204ebf8c CFRunLoopRunSpecific + 563
24  com.apple.HIToolbox           	0x00007fff28733a83 RunCurrentEventLoopInMode + 292
25  com.apple.HIToolbox           	0x00007fff287337e5 ReceiveNextEventCommon + 587
26  com.apple.HIToolbox           	0x00007fff28733583 _BlockUntilNextEventMatchingListInModeWithFilter + 70
27  com.apple.AppKit              	0x00007fff22cf5172 _DPSNextEvent + 864
28  com.apple.AppKit              	0x00007fff22cf3945 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1364
29  gameoverlayrenderer.dylib     	0x00000001020078dd 0x101feb000 + 116957
30  com.apple.AppKit              	0x00007fff22ce5c69 -[NSApplication run] + 586
31  com.apple.AppKit              	0x00007fff22cb9e6c NSApplicationMain + 816
32  unity.Team17.Overcooked2      	0x00000001004751aa PlayerMain(int, char const**) + 954
33  libdyld.dylib                 	0x00007fff20411f3d start + 1

[Team17_Assist]

Hi p00ya,

Thank you for your report.

We've shared this with the team for further investigation.
Apologies for any inconvenience this may cause in the meantime!

Regards,
Team17 Support

[MacReadyAndCheese]

I'm also experiencing this issue with a 2020 MacBook Air with Hollow Knight and Children of Morta, though Big Picture Mode and Inside work just fine. I haven't done as thorough work as the above, but am interested in solutions.

[PEP1N000]

I have an M1 Mac mini and I'm also having exactly the same issues with both scenarios

[Team17_Helper]

Hello both,

We are sorry to hear you are having a similar problem as well,

As previously mentioned the team is aware of the problem and is currently investigating it further. We appreciate your patience with this.

Apologies for any inconvenience this may cause in the meantime.

Regards,
Team17 Support

[headfaker]

Same here. Unable to use PS5 controllers connected over Bluetooth. Using Macbook Pro 14in M2 Max Ventura 13.2.1. Hope there is an update to this. Thank you

[Team17_Assist]

Hi, headfaker,

Thanks for sharing your report with us.

We've added this to our file for the team.
We hope for a fix as soon as possible.

Apologies for any inconvenience this may cause!

Regards,
Team17 Support

[LowePro]

Hi, pls fix remote problem with dualsense. When app start, remote controller not finding, only keyboard. thnks

[Team17_Assist]

Hi LowePro,

We're sorry to hear you're having this issue.

Let's see if we can fix this for you by changing some of the Steam settings.

Can you please follow the steps below:

1. Unplug the controller
   
2. Launch the Steam client and click the controller icon at the top right to enter Big Picture Mode
   
3. Go to Settings > Controller Settings and make sure that "Playstation/Xbox/Generic Configuration Support" are all toggled on.
   
4. Then simply plug your controller and retest the game

Get back to us when you can.

Regards,
Team17 Support

[eric.0514]

Me Too. Unable to use PS5 controllers connected over Bluetooth. Using Macbook Pro 16in M1 PRO. Hope there is an update to this. Thank you

[Team17_Helper]

Hello eric.0514,

Thank you for getting in touch with us.

We are sorry to hear you have had a similar problem as reported here.

We can confirm the team is aware of this, we will pass on your report to them. We thank you for your patience while the team looks into this.

Apologies for any inconvenience this may cause in the meantime.

Regards,
Team17 Support

[Walblau]

Hi! DualSense controllers are not working in Overcooked! 2 on macOS. How can I fix this?

[Team17_Assist]

Hi Walblau,

We're sorry to hear you're having this issue as well.

As mentioned above this is something currently being investigated.
We do not have any workarounds for this as of yet.

We can confirm that we have have now passed your to the team to investigate further.
We're unable to give any timeframe on how long this may take to resolve, however, we hope for a fix as soon as possible.

Our apologies for any inconvenience this may cause in the meantime.

Thank you for your patience in this matter.

Regards,
Team17 Support

[Walblau]

Thanks for the response, I'll be waiting. Yesterday, I bought controllers, all DLCs are purchased in the game, and now I'm thinking of finally playing, but it's not working.

[Team17_Assist]

Hi Walblau,

Thanks for your reply.

The game is playable with mouse and keyboard in the meantime.

We have as mentioned passed your report to the team but we're unable to give any time frame on how long this may take.

Thank you for your support and patience.

Regards,
Team17 Support

[Relaxbru]

Hi, is there any news on this topic lately? I am encountering the same issue today...