huge lag after updating my mac to macOS Big Sur

[qyqyqy]

The game worked perfectly fine before i upgrade my software from Catalina to Big Sur. After upgrading, I have experienced huge lag even when I play with the arcade couch mode with my wifi off, meaning this issue is not related to my internet connection. Also, I realized that after launching the game with Big Sur, I'm experiencing the lag not only in the game, but also when I try to type on my browser tab. When the game is closed, the usual smooth performance of my mac resumes.

[Team17_Assist]

Hi qyqyqy,

Sorry to hear you're having this issue.

Can you make sure that your graphics drivers are fully up to date?
If you go back to Catalina does the game work without issue again or does the issue continue?

Are you using wifi or ethernet?
Do you experience the issue in singleplayer mode or playing with friends?

Get back to us when you can.

Regards,
Team17 Support.

[qyqyqy]

Hi,

Thank you so much for your reply.

I searched it up online and they said that mac includes any graphic drivers update in its software update so I doubt that the graphic drivers for my mac is out of date. It's not really practical for me to go back to Catalina as I updated to Big Sur to use xcode for my class work, but what I can confirm is that there's no problem for me to play this game smoothly before the update(that is when I used Catalina previously).

I usually use wifi when I play the game but I don't think the problem lies with the internet as I tried playing singleplayer mode (arcade couch mode) without internet connection. There's no problem for me to enter the game, but the experience was really bad as it was extremely laggy.

After reporting this, I tried adjusting the settings in the game by lowering the resolution to 1280x800 (from 2880x1800) and the game works just fine but the overall experience is a whole lot different as the graphics really differ much (as compared to what I had experienced previously before the update).

[Team17_Assist]

Hey qyqyqy,

Thanks for getting back to us.

Could you please share screenshots of how the resolution looked before and after?
Is there any other resolution that you can use at all that looks better?
Can you check 1920 x 1080?

To take a screenshot, please make sure, that you have Steam Overlay enabled in your game

1. Go to Steam -> Settings.
   
2. Click the In-Game tab.
   
3. Check "Enable Steam Overlay while in-game"
   
4. Go to Library.
   
5. Right-click on the game title and select Properties.
   
6. Under the General tab also make sure "Enable Steam Overlay while in-game" is checked.

In the game, press F12 to take a screenshot. Then press Shift+Tab to bring up the Steam overlay, and Upload your screenshot, make it public. Then simply include the URL of your screenshot on the forum (it should look something like "http...sharedfiles/filedetails/?id=...")
Get back to us when you can.

Regards,
Team17 Support.

[paulfitzgeraldhk]

I am having the same issue after updating to Big Sur today, the performance improves a little after dropping in the in game resolution very low but the intro screens and video are very jerky.

[Team17_Assist]

Hi paulfitzgeraldhk,

Sorry to hear you're also having this issue.

Could you please check the game version that you are running?
You can find this by loading the game, choosing settings and then game.
It should be shown at the left of the settings. as Build # and then numbers.

Could you also please share your system information?

1. Expand the Apple Menu by clicking the Apple icon in the top left of the screen
   
2. Select About This Mac
   
3. Copy the information provided into your SYSTEM INFORMATION section

Ideally, this information would be provided with confirmation that your system has been fully updated and the exact system model if known.

qyqyqy -

Could you please share your system information with us as well?

Get back to us when you can.

Regards,
Team17 Support.

[marshallbhe]

Hi I am also experiencing the same issue after having upgrading my OS to Big Sur

[alexmuffles]

Yep, I am experiencing the same issue - as well as not able to host online multiplayer sessions.

I am currently on macOS Big Sur version 11.1

[Team17_Assistance]

Greetings both,

So sorry to hear that you are experiencing this issue - can you please confirm if you are experiencing actual network latency (lag) or is more of a graphical issue?

Regards,

Team17 Support

[Ronnie]

I'm having the exact same issue. I already solved the hosting issue but couldn't fix graphical ones. The game became extremely jerky when I update to Big Sur, both in single/multiplayer modes. Please help.

[Team17_Assist]

Hi Ronnie,

Sorry to hear you're having this issue.

Unfortunately, the BigSur update has caused some issues in games.
Could you please let us know whether this is a network issue or a graphics issue?

If you could, please also share any video of the issues with us so that we can better understand the issue.

Get back to us when you can.

Regards,
Team17 Support.

[Jendk3r]

Hello. I also have problem with the game. The game became very slow, and when I am trying to shift+tab to join a game created by someone the button does not react anymore and the window is very small. Looks like a graphics issue. Same issue as here: https://steamcommunity.com/app/728880/discussions/1/3003304160971283319/

[Team17_Assist]

Hi Jendk3r,

Sorry to hear you're also experiencing this.

We've passed this across to the team for investigation.
Apologies for any inconvenience this may cause.

Regards,
Team17 Support.

[lybq01]

I'm having the same issue.
I've updated macOS from High Sierra to Big Sur 11.2.2. When I started Overcooked 2 I got ingame frame drops, the lag makes the game unplayable. Had no issues on Hight Sierra.
I've lowered the graphic option to lowest, tried Steam beta update but nothing seems helpful.

MacBook Pro (Retina, 15-inch, Mid 2015) i7, 16GB RAM

[Team17_Assist]

Hi mmyy99,

Sorry to hear you're having this issue.

As previously mentioned, unfortunately, the BigSur update has caused some issues in some games.

Can you please let us know whether this is a network issue or a graphics issue?

If you could, please also share any video of the issues with us so that we can better understand the issue.

Regards,
Team17 Support