6-6 4 stars (bug?)

[Rogi]

2 players, we ranked 4 stars but only got 2095 points, not the required 2100.

[Team17_Help]

Hi Rogi,

Thanks for reaching out to us.

Could you please send us a screenshot of your result from the map?

Thanks,
Team17 Support

[Rogi]

https://steamcommunity.com/sharedfiles/filedetails/?id=1611330980

[Team17_Help]

Hi Rogi,

Thank you for the screenshot.
It looks like you've already unlocked the forth star before with another player or in single player mode. Could you please confirm it?

[Rogi]

Hum... I don't think so, that was my first time trying 4 stars on this save slot. We already retried the map and got over 2100 points

[Team17_Help]

Hi there,

Are you sure you haven't beaten the forth star playing alone or with another player on this save slot before?

[Rogi]

No, that was the first time doing 4 stars

[Team17_Help]

Hi Rogi,

Are you using your own save or are you playing with someone and maybe you got it then?

[Rogi]

We are playing online, my friend is the host. We started this save together from zero, she has her save and I have mine

[Team17_Help]

Thanks for getting back to us.

If you used a new save so it looks like your friend possibly clicked Continue or Load Game before you joined. If she got the 4th star on this save slot before then you both will have it even if you didn't get it. However it's not possible if both players are using a new game slot.

Could you please make sure if your friend used an old or a new save file?

Team17 Support

[GameOverMan96]

Hey there, just got the same thing with 2067 points. Our only save and was definitely the first time playing for 4 stars(and before we tried it it was 3 stars). My girlfriend and I are the only save file on the game, and we play local co-op with a strict refusal to progress before getting all possible stars. Just throwing this out to be helpful :)

[Team17_Assist]

Hi GameOverMan96,

Sorry to hear you're experiencing this issue.

Could you please verify your game files:

1. Right-click on the game in your Steam Library, choose Properties, switch to the Local Files tab and press Verify integrity of game files...
   
2. Attempt to run the game to see if the issue is resolved

What does it show in single-player games for you both?

Get back to us when you can.

Regards,
Team17 Support.