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We are sorry to hear Kevin 7 has not unlocked.
Were you playing the story in multiplayer or singleplayer?
Did you play the level in arcade mode
If you were in the multiplayer story mode were you the host or client?
Please get back to us when you can,
Team17 Support
Can you make sure you have made 8 or more combos to unlock the Kevin 7 level?
Team17 Supper
Could you please follow the steps below to verify the integrity of your game cache?
1. Load Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game cache... button.
4. Steam will verify the game's files - this process may take several minutes.
5. Once the process is completed, the Check Window will automatically exit.
Please let us know if it worked for you.
Team17 Support
Can you please powercycle your console: Turn it off and unplug for 2-5 minutes. Then get back into the game and see if you can complete the task as the host to receive the trophy.
Get back to us when you can,
Team17 Support
Team17 Support