Game keeps crashing...

[TCU FROGS!!!]

Has crashed 3 times in the last 15 minutes, NO I am not running on integrated graphics, and YES I have turned down the graphics (That being AA)... Has ANYONE fixed this insane crash issue that clearly is being ignored?

[Willem]

There is not really any fix for it, since this crash is so arbitrary, Does the game crash on a specific point? Or is it random? If you're not running an integrated card as you say, what are your hardware specs?

[TCU FROGS!!!]

Originally posted by Willem:

There is not really any fix for it, since this crash is so arbitrary, Does the game crash on a specific point? Or is it random? If you're not running an integrated card as you say, what are your hardware specs?

It NEVER happens when it is the enemies turn only when it is my turn.

i5 4690k
GTX 980ti
16GB DDR3 Memory

[Willem]

That rules out your System specs being the issue, the fact the crash only happens on your turn: Does the crash happen when you specifically do something? Select a unit? or an attack? or something else, or is it random?

Also: Do you have an Errorlog.txt file in your GGCR folder?

[TCU FROGS!!!]

<<log:200414_101904>> addr:0x00635BFC code:0xc0000005 flag:0x0 info:0x0233F2F8 params:0x0x2
base addr:001D0000
00465BFC
0052EF82
004DD9AA
0059AA51
0059D641
0059CC8B
755F0419
7714662D
771465FD

<<log:200414_104118>> addr:0x00644DB0 code:0xc0000005 flag:0x0 info:0x0233F6B4 params:0x0x2
base addr:001D0000
00474DB0
004898C6
005C8182
005BABED
005BB15B
005BAAD3
005BDBE2
0059A9FE
0059CC86
755F0419
7714662D
771465FD

[TCU FROGS!!!]

JUST got another....

<<log:200414_110444>> addr:0x00644DB0 code:0xc0000005 flag:0x0 info:0x0233F664 params:0x0x2
base addr:001D0000
00474DB0
004898C6
005C8182
005BABED
005BB15B
005BAAD3
005BDBE2
0059A9FE
0059CC86
755F0419
7714662D
771465FD

[Willem]

Open a support ticket with Bandai namco, and send them these error logs, along with when the crash happened, and await their response (In the meantime, do not play the game so you can refund it if they don't have a fix for it)
That's the best I've got for it.

[Willem]

I had that same problem, so I filed it under Gundam and mentioned the game name in the support ticket.

[lPaladinl]

I also have crashing issues and they sound the same as yours, but my error code is different.

0xe06d7363 was what I kept getting.

Which is a runtime error and they weren't able to help me resolve it. Best I could get out of them at this point is a report filed to the Devs and hoping they do something about it, otherwise I'm S.O.L.

0xc0000005 is going to need to you check your storage drive, RAM and OS health. It's accessing locations in memory that it shouldn't be, which is usually due to problems with that memory unit or Windows not assigning memory correctly.

[TCU FROGS!!!]

Originally posted by lPaladinl:

I also have crashing issues and they sound the same as yours, but my error code is different.

0xe06d7363 was what I kept getting.

Which is a runtime error and they weren't able to help me resolve it. Best I could get out of them at this point is a report filed to the Devs and hoping they do something about it, otherwise I'm S.O.L.

0xc0000005 is going to need to you check your storage drive, RAM and OS health. It's accessing locations in memory that it shouldn't be, which is usually due to problems with that memory unit or Windows not assigning memory correctly.

Yea I did all the things I could, wasn't having as much, but then just lost 2 hours of progress.... ♥♥♥♥ this game

[TCU FROGS!!!]

Update, in the last 10 minutes I have had 3 more crashes....

[lPaladinl]

Put in a ticket with support and get in contact with someone who can put you through the steps to diagnose the problem. It's almost assuredly a problem with your PC and not the game.

[TCU FROGS!!!]

Originally posted by lPaladinl:

Put in a ticket with support and get in contact with someone who can put you through the steps to diagnose the problem. It's almost assuredly a problem with your PC and not the game.

You are telling me that out of the 800+ games I have on Steam, the 40+ games on Origin, the 35+ games I have on Uplay, the 30+ games I have on Epic, and the 6 games I have on Blizzard, NONE EXCEPT this game crashes, and yet you think it is my PC HAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

[lPaladinl]

Originally posted by TCU FROGS!!!:

Originally posted by lPaladinl:

Put in a ticket with support and get in contact with someone who can put you through the steps to diagnose the problem. It's almost assuredly a problem with your PC and not the game.

You are telling me that out of the 800+ games I have on Steam, the 40+ games on Origin, the 35+ games I have on Uplay, the 30+ games I have on Epic, and the 6 games I have on Blizzard, NONE EXCEPT this game crashes, and yet you think it is my PC HAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

That's what your error code says. You can google it for yourself if you want:

0xc0000005

It almost always points towards a hardware or OS fault.

There's also the matter that it's not common that the error code appears for others, even for other people crashing.

[TCU FROGS!!!]

Originally posted by lPaladinl:

Originally posted by TCU FROGS!!!:

You are telling me that out of the 800+ games I have on Steam, the 40+ games on Origin, the 35+ games I have on Uplay, the 30+ games I have on Epic, and the 6 games I have on Blizzard, NONE EXCEPT this game crashes, and yet you think it is my PC HAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

That's what your error code says. You can google it for yourself if you want:

0xc0000005

It almost always points towards a hardware or OS fault.

There's also the matter that it's not common that the error code appears for others, even for other people crashing.

Your attempts to be knowledgeable about the subject of DXDiags, and Google searches are cute. Sorry your "Favorite Game" isn't optimized for most people.

[lPaladinl]

Originally posted by TCU FROGS!!!:

Originally posted by lPaladinl:

That's what your error code says. You can google it for yourself if you want:

0xc0000005

It almost always points towards a hardware or OS fault.

There's also the matter that it's not common that the error code appears for others, even for other people crashing.

Your attempts to be knowledgeable about the subject of DXDiags, and Google searches are cute. Sorry your "Favorite Game" isn't optimized for most people.

I'm just trying to help based on my own experience with error logs, including the ones I have for this same game.

So I don't understand where you're getting the idea that I am somehow defending the game, it crashes for me all of the time and annoys me to no end.

I'm just telling you what you're going to hear from any tech support, be it with Microsoft, Bandai or a third party forum. They're going to look at that error code and point you to the same manuals to diagnose it, and they're all going to point towards you need to do a health check on your disk drives, RAM and use Windows Repair Utilities.

So hate me all you want but you're just going to be hearing the same thing from anyone trying to help you, unless you decide to ignore the problem.