The Elder Scrolls V: Skyrim

The Elder Scrolls V: Skyrim

View Stats:
Sav Jan 26, 2021 @ 8:51pm
Skyrim NPC Voices Cutting Out
So I'm having this magical issue that everyone has, where at a certain angle behind me the voices cut out for a sec. about 7-8 O'clock or 5-4. I have a chipset thing for my audio not a soundcard, and I use my headphones I have tried literally everything to fix it, drivers, configuring. but nothing gets rid of it. If anyone can at least suggest something that would be appreciated.
< >
Showing 1-15 of 19 comments
smr1957 Jan 26, 2021 @ 10:11pm 
The fix may be something as simple as just setting your speakers or headphones to stereo (unless that is one of the things you already tried) - or it may need you to check the files - as described in Resetting to Vanilla).
Check these threads first:

Sounds cutting in and out - https://steamcommunity.com/app/72850/discussions/
(old thread, but this is an old issue)

This is a newer thread, and though posted in the SSE forum, still applies to Oldrim:
Sound Problems! (SOLVED) - https://steamcommunity.com/app/489830/discussions/0/1291816569119257602/
(as regards the validating Master file and Resetting to vanilla, refered to in Post #1 of that thread, use these links instead, for this edition:
Validating master files by Ilja - http://steamcommunity.com/app/72850/discussions/0/535150948617437868/

Resetting Skyrim to Vanilla or A Clean Reinstall by grimus - http://steamcommunity.com/app/72850/discussions/0/357285562484690267/ )

If these do not fix it, please post your system information. To get and post System Specs do the following:
At the top left of your Steam screen on small print just above where you see Store, Library, etc., click on Help.
From the drop down menu, click on System Information.
When the box appears, after you information loads, right click in the field where the information is showing
Select Copy all to clipboard
Paste in the reply box of the thread

Also post everything that you have tried so we do not suggest things which you have already tried and which have failed.

If I do not respond, others will, so please be patience. Good luck!
Sav Feb 3, 2021 @ 3:34pm 
Hiya, Unfortunately nothing worked. I had already tried to set speaker and head phone options, but I do not even have the option for 5.1 or 7.1 audio. My dad thinks it is because I have a chipset instead of a proper soundcard. I tried everything that you said also.

Here is the info (Currently wearing headphones btw for the audio device):

Computer Information:
Manufacturer: To be filled by O.E.M.
Model: To be filled by O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-8300 Eight-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3311 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon (TM) R9 380 Series
DirectX Driver Name: aticfx32.dll
Driver Version: 27.20.14501.18003
DirectX Driver Version: 27.20.14501.18003
Driver Date: 11 13 2020
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon (TM) R9 380 Series
VendorID: 0x1002
DeviceID: 0x6939
Revision: 0xf1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1360 x 768
Desktop Resolution: 1360 x 768
Primary Display Size: 27.44" x 15.43" (31.46" diag)
69.7cm x 39.2cm (79.9cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headphones (High Definition Aud

Memory:
RAM: 16280 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 4997125 Mb
Largest Free Hard Disk Block: 3253324 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 16529929ab5c146a9d72d57fa8ffa2af6e9b0da2
Disk serial number hash: 6bc9be2b

Originally posted by smr1957:
The fix may be something as simple as just setting your speakers or headphones to stereo (unless that is one of the things you already tried) - or it may need you to check the files - as described in Resetting to Vanilla).
Check these threads first:

Sounds cutting in and out - https://steamcommunity.com/app/72850/discussions/
(old thread, but this is an old issue)

This is a newer thread, and though posted in the SSE forum, still applies to Oldrim:
Sound Problems! (SOLVED) - https://steamcommunity.com/app/489830/discussions/0/1291816569119257602/
(as regards the validating Master file and Resetting to vanilla, refered to in Post #1 of that thread, use these links instead, for this edition:
Validating master files by Ilja - http://steamcommunity.com/app/72850/discussions/0/535150948617437868/

Resetting Skyrim to Vanilla or A Clean Reinstall by grimus - http://steamcommunity.com/app/72850/discussions/0/357285562484690267/ )

If these do not fix it, please post your system information. To get and post System Specs do the following:
At the top left of your Steam screen on small print just above where you see Store, Library, etc., click on Help.
From the drop down menu, click on System Information.
When the box appears, after you information loads, right click in the field where the information is showing
Select Copy all to clipboard
Paste in the reply box of the thread

Also post everything that you have tried so we do not suggest things which you have already tried and which have failed.

If I do not respond, others will, so please be patience. Good luck!
smr1957 Feb 3, 2021 @ 4:59pm 
Hi, Evermost! I have asked some others to pop in and take a look. So please be patient and hopefully we can get this fixed for you.
Sav Feb 3, 2021 @ 5:12pm 
Will do
Avrie Feb 3, 2021 @ 6:07pm 
Originally posted by Evermost Love:
snip - I have tried literally everything to fix it, drivers, configuring. but nothing gets rid of it. If anyone can at least suggest something that would be appreciated.

Hi Evermost, Steve called in the troops. It looks like you've already covered most of the basics... Let's look at a few of the more, "fringe" issues that pop up.

It's a little hard to tell, but it appears you have a single hard drive with a total of 5 gig free. Depending on what other programs you have installed that may not be enough free space for windows to properly buffer temp files, and unfortunately Windows will always buffer it's own files first, and the render engine will always put itself above the sound. However that has nothing to do with directionality so let's dig a little deeper first. (However you really do need to make more room if you want this game to behave. Think about deleting any old games you no longer play, they can always be reinstalled.)

When you did the clean reinstall, did you also go to the Documents/My Games/Skyrim folder and wipe you're INI files. IF not, make copies, then delete the Skyrim.ini, and the Skyrimprefs.ini file. After you delete the files run the normal game launcher once so Skyrim will recreate the files, then test in game again. That's usually a recommendation for when sound cuts out completely, but it's such a quick fix it's worth testing

That's all I can think of off the top of my head, My gut instinct says it's cutting out when you look away because you don't have enough free disk space and/or available ram and the render engine is prioritizing what you're looking at to conserve resources.

Subbed

PS... Your dad may be correct, dedicated sound cards usually have their own dedicated high speed ram just like a video board
Last edited by Avrie; Feb 3, 2021 @ 6:11pm
Sav Feb 3, 2021 @ 6:18pm 
Hiya, I have 3 hard drives, and each aren't full at all. one is my boot drive with 150 gigs free, an ssd with has 500 gigs free, and different one that I do not know the name of atm, but has almost 3 terabytes free. So believe me storage isn't an issue. as for the ini files, I'm sure I did but I'll try it again
Avrie Feb 3, 2021 @ 7:01pm 
Oops sorry, read that wrong. That's the problem when numbers get huge, miscount 1 digit and 5 TB becomes 500 GB ;-) Nice storage.

Okay change of tact,

1)Do you run the default game clock or alter it? As in the vanilla game defaults to 20, I usually set mine at 10.

2) if you do alter the clock, have you noticed over time as you play the lips get out of sync when they do talk?
Sav Feb 3, 2021 @ 7:04pm 
I'm afraid I don't know what you mean by the game clock. but the lips do get out of sync sometimes

Edit: Do you mean when you press T to wait or?
Last edited by Sav; Feb 3, 2021 @ 7:08pm
Avrie Feb 3, 2021 @ 7:19pm 
It's actually called timescale and you would have had to use a console command to alter it so if "Set timescale = 10" isn't familiar to you then that isn't it. I mentioned to SMR that I have memories of my own npcs doing that sometimes. Unfortunately I switched over to SSE and haven't loaded the original game in a few years, sorry.

Is your game heavily modded? If so how many mods, what manager are you using, are you running an ENB, or at least ENBoost? (LE is a 32 bit game so it can't see more than 4 Gig without help. Without at least running ENBoost you could still be taxing resources.)

Back to mods, do you have any dialog overhauls installed?

I know I'm grasping at straws, but when you're dealing with something that's not broken, but also doesn't work quite right it's sometimes like that. All you can do is try to narrow down what is causing it.

Late for me, I'll catch up tomorrow morning. Good night
Last edited by Avrie; Feb 3, 2021 @ 7:20pm
Sav Feb 3, 2021 @ 7:21pm 
I am only using two mods, and no ENB. High poly head, and Ethreal Elven Overhaul. Though both uninstalled atm
Last edited by Sav; Feb 3, 2021 @ 7:28pm
Lobo de hielo Feb 3, 2021 @ 8:13pm 
hi.
1. Do you play with monitor or hdmi.
Some amd chipsets had problems with hdmi setup and had to revert to windows drivers for the audio.
2. You said you tried configuring sounds, but have you tried disabling the speaker/headphone enhancments?

All I can think of.
Uncle64 Feb 3, 2021 @ 9:34pm 
I know this issue. But sadly I on my way to work.
If you have any software for it you should the same option that is typed below.

In short you need to run the guide for your headphones that comes whit Windows, there you make sure that Windows detects your chip/headphones as 5.1 or 7.1

It can be tricky to find it since they have moved it.
In rare cases you may tell the system that you have one speaker system 5.1 or 7.1 instead of headphones.

My self runs my Headphones as 7.1 speaker system for it to work

And make sure that you uses the correct driver for the chipset, the one that you may have got whit the chipset.
Sav Feb 3, 2021 @ 10:34pm 
@slayor3000 I play on an tv or hmdi if thats what that properly means, and I have no enhancements enabled, though I don't know anything about reverting drivers as you said

@Uncle64 If i cannot find what your saying then once your off work if there's anyway for a guide yourself that could help. I do appreciate everyone helping btw
Sav Feb 4, 2021 @ 9:28am 
I couldn't find what you were talking about

Originally posted by Uncle64:
I know this issue. But sadly I on my way to work.
If you have any software for it you should the same option that is typed below.

In short you need to run the guide for your headphones that comes whit Windows, there you make sure that Windows detects your chip/headphones as 5.1 or 7.1

It can be tricky to find it since they have moved it.
In rare cases you may tell the system that you have one speaker system 5.1 or 7.1 instead of headphones.

My self runs my Headphones as 7.1 speaker system for it to work

And make sure that you uses the correct driver for the chipset, the one that you may have got whit the chipset.
Amazon Kam Feb 4, 2021 @ 4:56pm 
I've had the same bug with Skyrim since I started modding it nearly 6 years ago. In my experience, there's no way I got it resolved. It's just something that I deal with every play through. It sounds natural to me now. If you kind a real fix don't hesitate to post it here since many suffer from this glitch.
< >
Showing 1-15 of 19 comments
Per page: 1530 50

Date Posted: Jan 26, 2021 @ 8:51pm
Posts: 19