Stuck in character menu

[sky]

Hello! I've looked through some character menu problems from other people that are similar, but no one seems to be having one like me.
No mods, full screen, resolution 1920x1080. Tried to alter the resolution, graphics, no changes.
Once I reach the character menu and pick the race, nothing is working except when I press Esc it asks if I'd like to name the character, and even then, nothing is responding.
I've installed/reinstalled it, verified game integrity. For now, nothing seems to help.
Any ideas? Please help!

Thank you :)

[CoolingGibbon]

Go to Documents\My Games\Skyrim and delete skyrim.ini and skyrimprefs.ini

That should reset all user settings to their default. Check and let me know.

[sky]

Done, nothing changed :/

[Nabinkemper]

Are you using a KB or controller? If you're using KB and have a controller plugged in it may be causing an input conflict.

[sky]

No, no controller, mouse and keyboard :/ maybe my camera is interfering?

[Nabinkemper]

Next step would be to verify file integrity. In your Steam library, right-click Skyrim > Properties > Local Files > click button "Verify Integrity of Game Files."

[sky]

Originally posted by Nabinkemper:

Next step would be to verify file integrity. In your Steam library, right-click Skyrim > Properties > Local Files > click button "Verify Integrity of Game Files."

I've done that as I said in the post

[Nabinkemper]

Just saw that sorry. You have already tried the resolution/full screen adjustment indicated in older forums. What happens when you access the character edit menu from the console command? (open console with '~' and type "showracemenu")

[sky]

A race menu pops up, but no buttons seem to respond for me to progress

[sky]

Not tab, space, enter, M1, only when I press Esc it asks me if I would like to name my character, and then I can't do anything

[Nabinkemper]

One more thing to try. Delete the INI files. Go to:

Documents > My Games > Skyrim >
Delete "Skyrim.ini" and SkyrimPrefs.ini"
Open Steam and press the play button for Skyrim.

The game will try to detect your hardware. This usually doesn't work and it will set to "Low Quality." Never fear, happens to everybody. When the Skyrim menu box appears, go into Options and set your preferred graphics settings. You can also try 1820x1080 and windowed. Let us know what happens when you get to the character edit.

[Vul†s]

In your Skyrimprefs these line are:
[MAIN]
bGamepadEnable=1 to 0 ? Just to be sure,

[sky]

Originally posted by Nabinkemper:

One more thing to try. Delete the INI files. Go to:

Documents > My Games > Skyrim >
Delete "Skyrim.ini" and SkyrimPrefs.ini"
Open Steam and press the play button for Skyrim.

The game will try to detect your hardware. This usually doesn't work and it will set to "Low Quality." Never fear, happens to everybody. When the Skyrim menu box appears, go into Options and set your preferred graphics settings. You can also try 1820x1080 and windowed. Let us know what happens when you get to the character edit.

The first person to comment the thread has suggested that and as I said, it did not change anything. Are you reading threads before you post?

[Nabinkemper]

I'm just being thorough. I have also been spending my time researching your issue and trying to find an answer to the cause. I don't have to do this, but I do because I want to help.
Check the input setting Vults suggested. If that doesn't work, you may need to install the unofficial patch for Oldrim.
-----
The research points to a possible hardware/input issue. All of the troubleshooting steps researched:

1. Plug mouse into another USB port.
2. Screen resolution to 1920x1080, windowed. (Check graphic card software for related settings).
3. Edit preferences related to controller input.
4. Delete and refresh INI files.
5. Install unofficial patch.
6. Clean uninstall game and reinstall (see pinned topics for reference).

Beyond the above steps it's difficult to discern the cause.

Edit: Added step references.