Vigil game unavailable in the Epic library

[Nutrie]

Greetings.

Can you guys install and play this game from your Steam library, since this game is no longer available in the Steam store? I own this game on the Epic launcher and the game is unavailable (it says "OS unsupported"). Now of course the real reason is that this game is no longer available on their store. But never would I have thought that a game would become unavailable when and if the publisher removed it from their store. Most probably you guys can access it, I also have games in my Steam library which do not exist anymore on the store, I just want to check.

I opened a ticket with Epic, I am waiting for a resolution. I feel that it was a mistake buying games from their store since now I have to inquire why I cannot access my damn game.

Thank you.

[( ͡° ͜ʖ ͡ °)]

Yup, steam version is still playable for me.

[GsomOVER9000]

its the same for me which is even more reason why i seriously regret not buying it on steam when it was still up for sale.. i love this game i keep thinking about how much i wanna play it again

[Dalien Lantel]

Создай ярлык на рабочем столе и играй.

[MapleOmega]

Just booted it up, works great.

[GsomOVER9000]

Originally posted by MapleOmega:

Just booted it up, works great.

the point isnt that it wont launch, but that you cant install it again

[Byu Wraind Mai Zwei]

Originally posted by Nutrie:

Greetings.

Can you guys install and play this game from your Steam library, since this game is no longer available in the Steam store? I own this game on the Epic launcher and the game is unavailable (it says "OS unsupported"). Now of course the real reason is that this game is no longer available on their store. But never would I have thought that a game would become unavailable when and if the publisher removed it from their store. Most probably you guys can access it, I also have games in my Steam library which do not exist anymore on the store, I just want to check.

I opened a ticket with Epic, I am waiting for a resolution. I feel that it was a mistake buying games from their store since now I have to inquire why I cannot access my damn game.

Thank you.

Originally posted by GsomOVER9000:

its the same for me which is even more reason why i seriously regret not buying it on steam when it was still up for sale.. i love this game i keep thinking about how much i wanna play it again

Steam is always a better choose than Epic.
Don't give your money to Tencent anymore.

[GsomOVER9000]

Originally posted by Byu Wraind Mai Zwei:

Originally posted by Nutrie:

Greetings.

Can you guys install and play this game from your Steam library, since this game is no longer available in the Steam store? I own this game on the Epic launcher and the game is unavailable (it says "OS unsupported"). Now of course the real reason is that this game is no longer available on their store. But never would I have thought that a game would become unavailable when and if the publisher removed it from their store. Most probably you guys can access it, I also have games in my Steam library which do not exist anymore on the store, I just want to check.

I opened a ticket with Epic, I am waiting for a resolution. I feel that it was a mistake buying games from their store since now I have to inquire why I cannot access my damn game.

Thank you.

Originally posted by GsomOVER9000:

its the same for me which is even more reason why i seriously regret not buying it on steam when it was still up for sale.. i love this game i keep thinking about how much i wanna play it again

Steam is always a better choose than Epic.
Don't give your money to Tencent anymore.

i mean i prefer steam its just that i got it on epic games for a very cheap price, didnt know much about it, played it and fell in love and now i cant have that experience again

[wasabi™]

Another good reason to buy from Steam, looks like EPIC isn't the best at supporting games when they get removed from sale, not particularly surprised tbh.

No issues on my end, maybe try and raise it with them and have them at least refund it back to you if they wont allow you to access it.

[Nutrie]

Originally posted by wasabi:

Another good reason to buy from Steam, looks like EPIC isn't the best at supporting games when they get removed from sale, not particularly surprised tbh.

Well, I had to learn this the hard way, that buying cheaper elsewhere is not always the best option. Like, in this case, being able to access the game when it gets removed from the store.

Luckily for me, I had this game installed on my disk and, for some strange reason, I can still access it by directly running the game executable, even though the launcher labeled it as unavailable.

Originally posted by wasabi:

No issues on my end, maybe try and raise it with them and have them at least refund it back to you if they wont allow you to access it.

I opened a ticket with Epic before opening this thread. They are certainly taking their sweet time with this issue. But it's no wonder that this issue caught them with their pants down, their launcher is almost the same as it was when they launched the store. Of course, I asked for a refund at that time but, apparently, they are trying to bring back the game.

I didn't think that I would say this, but Epic is indeed a bad option.

[wasabi™]

That genuinely sucks to hear that mate, I can imagine how bloody frustrating that would be since you put your trust into their launcher and then they pull a stunt like that.

It's insane how far behind EPIC is in almost everything when you look at it. When they first started doing their free games thing their system didn't always register an actual license for it and even apply a record in the system when claimed.

It was just a crap soot if you would get a license and receipt of redemption. If you went to re-download it later on and they system didn't properly record it at time of redemption it would just tell people they did not own it and had to buy it but at least they were only the free games.

Some people had dozens of games they claimed for free that were never recorded while others had pretty much all of them recorded. It was such a mess and I remember customer support being useless.

This is the first time I am hearing where it happened with a paid game and to so many people as well, it's the most important thing to get right as a store front, but they are not customer focused, they are in too much of a rush just to beat Steam and putting money into claiming exclusives and Fortnite, they need to invest in making a better launcher for their customers.

Hopefully they find a way to reapply it to your account since they have no right to take it away from you like that, you have documentation you bought it so they need to do the right thing.

Glad to hear you still have it and can at least still play it, definitely keep a backup of it since you never know.

[Nutrie]

The problem has been solved with the Epic library, this game has become available. Finally.

Thank you for the comments.

[GsomOVER9000]

Originally posted by Nutrie:

The problem has been solved with the Epic library, this game has become available. Finally.

Thank you for the comments.

oh my god its actually downloading im so excited to experience the game again

[wasabi™]

Good stuff, glad to hear the issue is resolved for you guys!

[Valeriya]

I only discovered now that this fantastic game has been removed from the store, luckily I had purchased it upon release.

[Byu Wraind Mai Zwei]

The game and DLCs are back on Steam.