Can Not get Steam VR to recognize Samsung Odyssey, anymore.

[Sgt. Nick Fury]

This is verbose to make everything clear....if "tl:dr" then simply no need to respond.

SO I have had quite a few headaches with the Samsung Odyessey, which I really want to like, screen is nice, looks good, feels solid, and the controllers seem better then Oculus or Vive......but man this has been a pain.

I had recently upgraded to Windows 10 from 7 when my prior ssd crashed, and it has been running flawlessly for several weeks. I have played all sorts of games without issue.

My system:
i7 3770k 2nd gen 1155 socket
Asus P8H67 M EVO motherboard
16 GB RAM
EVGA GeForce GTX 970 4GB SSC Gaming ACX 2.0+ Cooling Graphics Card (04G-P4-3975-KR)
Samsung 850 Pro 512gb SSD
I have an insignia USB 3.0 PCIe board, and a Blutooth plugin

When I first got the Odyssey, i hooked it up but the 3.0 usb on my motherboard it did not like and it would not work.....ALSO on rebooting Windows 10, I recieved the dreaded "Task Host Window stopping background tasks \Microsoft]Windows\Plug and Play\Device Install Reboot required". message some got after 1709 update.
Then the startmenu failed to open nor would cortana search or most stuff on toolbar work.....the only fix I found to work was to regedit and chang wpnuserservice from a start 2 to 4 value.....a fix people used in past for that issue, it's not a real fix though it turns push notifications off thus breaking many things like.....all windows mixed reality headsets.

I got the above usb 3.0 daughterboard and windows recognized the Odyssey but then it would black out while loading cliffhouse....I finally decided my user/admin acct was corrupt and just reinstalled windows 10, this time with the USB 3.0 card and everything installed I loaded up SteamVR and it worked!everything was good other then being choppy, i played around ins tart area customized avatar etc......so I decided to reboot....and guess what?

Windows 10 gave me the "Task Host Window stopping background tasks \Microsoft]Windows\Plug and Play\Device Install Reboot required". error message AGAIN, and my start menu died again...I ended up on phone with Samsung who blamed microsoft and could not help me (or even try) I then called microsoft and a tech tried everything he could via remote access to fix it, (I am unsure what he all did) finally I just did the disable wpnuserservice trick again and fixed menu, and MS technicians decided it was all fixed.....but now samsung would not work again. Still waiting for scheduled appt with a level 2 MS technician which apparently is like making a drs appt.

In desperation I turned wpnuserservice back to 2 in regedit and rebooted but purposely did NOT touch start menu or anything just tried to run WMR, and it worked again! Great in fact cliff house, apps from MS store etc......and after awhile I checked startmenu and it was working again...no idea why. ( I say a prayer everytime I reboot now)

The good news is Samsung on WMR cliffhouse etc works fine. Not really sure why but it is. each time I load up I avoid start menu until I have been running awhile though.

The bad news.....now SteamVR will not recognise it, i have unintalled steam VR and WMR for SteamVR and reinstalled..but it does not matter I get the 301 error message....and nothing works. If I can not get steamVR working I may just have to return this set and wait for vive pro......I don't want the crusty reg VIVE that cost more with less funcionality then Odyssey......someone PLEASE HELP ME! It worked before so I know it's not my card, or hardware or it would not have worked the first time. I am stumped why it won't work now though.

I want to love the Odyssey, but if I can't do Steam VR games.....it is near pointless.

[benbuz]

Sgt, here's how you can get new logs for the directx problem if you wouldn't mind. Start with SteamVR closed but the cliff house open and working

1. Go to http://aka.ms/submitgameperformancefeedback - this will open Feedback Hub in the right category for game performance issues (i.e. Gaming and Xbox\Game Performance and Compatibility).
   
2. Select Add new feedback and mark it as a problem, in the description just put a quick "Benbuz D3D11CreateDevice is taking several seconds"
   
3. Click Recreate my problem button in Feedback Hub.
   
4. Important: Click Start capture.
   
5. Launch SteamVR and wait for it to show your error
   
6. Important: Click Stop capture when you’re done.
   
7. Click the Submit button.
   
8. Share the link with me

Thanks again for your patience

[Sgt. Nick Fury]

Wow.....I just got done with about an hour or so of Google Earth VR.....that is amazing.

So I got it working obviously.....I have no idea what was wrong other than the problem was within the Windows 10 OS. Not only did i reinstall windows 10 I had to do it for a 6th time before everything loaded right. The Update system for windows broke several times, and trying to fix that was just as frustrating as the vr problem. I kept getting to the last 1709 update and saying it installed but needed a restart. You would restart, and tit would tell you you still needed to restart, I did the whole thing over again and again. tried many fixes but none worked. The 6th time I made sure not to touch anything until ALL patches were updated, I did not install ANY DRIVERS until Windows had had all security patches etc, I did not so much as open a browser while it was patching (ignore the slection to go to desktop while updating...TOUCH NOTHING)......and FINALLY everything is working. This seems to be a massive flaw with Windows Update, as the typical user is going to install things, update drivers etc. But it seems like once you do any of that the Windows update system has just as likely a chance of breaking everything as updating.....and if it does, There seems no way to "fix" the issues. I tried everything stoping update related services renaming software distribution dirctories various fixes on the MS help forums.....but ONLY a reinstall did the trick. I am creating a restore point, but really think i just need to make a disk image......because at this point I have very little faith in the Windows Update system.

The good news is the Samsung WMR works great. I do notice steamvr titles are way way more choppy then I expected....I think the overhead, needs to be way tighter. How much of that is SteamVR, WMR or what I couldn't say. Also after playing for awhile it becomes increasingly more unstable....ESPECIALLY the SteamVR home. GEVR continued to run well but the moment I went back to steamVR home it was seizure time. However the Cliffhouse was mostly still smooth. I really hope Google Earth does a WMR version.

Either way it takes rebooting (say a prayer) to really get everything 100% again.

So yeah one of the updates broke MS wether it was within DirectX or WMR, drivers or what I couldn't say but it seems tied to the KB4058258 update the most now. MANY MANY people are having problems with this update breaking during install and stuck in a forever needing to restart loop. I hope I have helped in some way. If there' anything more I can do log wise, or otherwise to help (short of breaking it again) I will be glad to help.....Currently I am not using the special beta just standard wmr for steamvr, and standard steamvr, would opting for betas help with chopiness at all?

Again Thanks Ben......I would have gone insane, without your help.

[pixelcowboy79]

Make sure you opt-in to the SteamVR beta and WindowsMR beta again. They do help a lot with the choppiness.

[benbuz]

Well I'm glad you got it working, and I'm sorry you had so many issues with the installer. As Pixelcowboy said, the SteamVR Beta will probably help with your performance issues.

Thanks to your help we narrowed down the issue you had to the DirectX call, so I'll monitor that in case anyone else has the same problem. Hopefully with SteamVR beta you can just sit back and enjoy your Odyssey

[Sgt. Nick Fury]

I'm enjoying it for sure......now if only I could afford a 1080 ti.... :D

[TURBOSUPERHARRD]

MAKE sure you use USB 3.1 OR USB 3.0 GEN 1 socket otherwise you will have low bandwidth and low fps/choppy

[r¡sê ºƒ çhaös]

Did you ever resolve the issue with Windows 10 'knocking out' your USB 3.0 ports one by one? That was the last issue I was having when I uninstalled Windows 10 (along with Mixed Reality) for the last time a few months ago.

[pahrya1]

Hello, and sorry to intervene,
motherboard gigabyte x470 aorus gaming 5 wifi,
Windows 10 Home, Ge Force 1070 Ti
Samsung Odyssey is visible by WMR, Samsung HMD Odyssey Setup, but not by Steam VR and even Steam VR beta.
Can you please help/advise?