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Its either someone stole your account , or you have an old account from years ago, wich u dont even remmember. There is only 1 key per 1 GFWL (xboxlive) account. Not possible to have two accounts. If you still have the game key, and u have some proof of it that is yours (booklet) or billing info, maybe Xbox live support can help you modify the email adress into new one for the same game key. Send them your request.
Logging into it, it freezes after entering login info with "Please wait" and the circle just spins and spins... have to exit out.
The game will require probably about 3 restarts when u log into games for windows live, before u can play
Did u get through?