Игра не запускается!

[Yarchi]

Подскажите добрые люди!
Игра попросту не запускается( Появляется белый мелкий экран, а после он исчезает и всё. Вылет игры по сути.

Система:
Operating System: Windows 10 Pro 64-bit (10.0, Build 19041)
Processor: Intel(R) Core(TM) i7-4820K CPU @ 3.70GHz (8 CPUs), ~3.7GHz
Memory: 24576MB RAM
Card name: NVIDIA GeForce GTX 1060 6GB

[psychedelia]

Hello, does restarting your computer help?
Do you happen to own any of our other games and are you able to play them?

Здравствуйте, я использую автоматический перевод, извините за ошибки.
Помогает ли перезагрузка компьютера?
У вас есть другие наши игры и вы можете в них играть?

[Yarchi]

Originally posted by psychedelia:

Hello, does restarting your computer help?
Do you happen to own any of our other games and are you able to play them?

Здравствуйте, я использую автоматический перевод, извините за ошибки.
Помогает ли перезагрузка компьютера?
У вас есть другие наши игры и вы можете в них играть?

Unfortunately, restarting the computer does not help. This is the only game that does not start, and there are a lot of games and they all work.

All Windows updates are installed, the drivers are too, but why the game does not start I could not understand!

[psychedelia]

Hi, thanks for the reply. Do you happen to own any other Amanita Design games and do they work on your computer?

[Yarchi]

Originally posted by psychedelia:

Hi, thanks for the reply. Do you happen to own any other Amanita Design games and do they work on your computer?

Well.. Machinarium works fine. Samorost 2 and 3 has the same problem

[psychedelia]

Ah, Samorost 2 and 3 as well as CHUCHEL run on Adobe AIR, so I suspect the issue is in AIR apps on your computer. However, since we are unable to reproduce this, we unfortunately cannot be of much help here, I am sorry! All I can recommend is trying to play on another computer, if possible.

[Yarchi]

Originally posted by psychedelia:

Ah, Samorost 2 and 3 as well as CHUCHEL run on Adobe AIR, so I suspect the issue is in AIR apps on your computer. However, since we are unable to reproduce this, we unfortunately cannot be of much help here, I am sorry! All I can recommend is trying to play on another computer, if possible.

So this means that if Adobe AIR is installed on my computer, then games will be works fine? I will try that, Thank You!

[Yarchi]

well reinstalling adobe AIR didn't help. I asked a friend to check if it works on his computer, unfortunately he hasn't this game, but Samorost 2 works fine despite the fact that he did not even have anything from adobe installed.

It is sad that it is not clear why the games now do not start.