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First off, thanks for posting that question because I couldn't figure out how to build the thing and that SS showed me. (For those still unsure, it has to go in a Research Lab because obviously it does)
Second, it seems there's a limit to how quickly the depot can make things. It has four ports that load up minions with items, so I think that if you order more than four things at a time, the excess still comes from the helipad. It certainly seems to work if I only build the odd item, but fail if I go crazy with it.
I put one right next to a massive vault I was building. Had someone use the construction depot like twice in the entire construction.
1. is helipad hella far?
if yes then wait for opening on equipment.
that's it.
The MAIN reason it doesn't work for you is cause your helipad is far closer, and easier to access, for the workers than this item. Its that simple.
This item is designed to be used more on other floors to save time for workers from running down and up long bases, no other major reason. If you never build on more than the first floor then this item will most likely be ignored by your workers.
Its sad, but your average worker isn't intelligent enough to realize its closer to the machine than the depot, but oh well.
My suggestion is to only use this device on floors other than the first, or just ignore it completely since by the time you get it its nor really amazingly usefull anymore.
I cant tell you how many times i have been trying to build something only to have 30+ minions die because there running into agents well trying to retrieve something at the helipad.
I think the depot should have a toggle option to "use only" instead of the helipad..
The way that it is set up of only being able to queue up 4 then have the minions run to the helipad is stupid when you consider that most of the time your not ordering one or two things, But instead 10-20+ items after building a room.
Like i said, For the cost, Its just not worth it..