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The guy is full of nothing, but hot air and empty promises. Anyone who supports this company by continuing to hand their money over to Saber is only feeding the problem.
This problem has been reported more times than I could shake a stick at since day one. This ghosting Zeke problem will never be fixed. That's just a fact. Saber knows this too, but they string us along with their 'investigations' making it appear as though they're trying to do something to fix the problem. This is called avoidance support. They do not want to fix it and they do not care.
Hell even Saber Help and others who worked in the support department responding here on Steam, have gone off radar. Saber knows we're not buying their copypasta anymore. That's why they've ceased communicating over this message board. Isn't that a bit telling of the whole situation? Saber does not give a flying eff about us in the slightest. They only thing they care about is the next transaction.
I mean look at the patch note history too. The fixes are minimal at best. They put in the absolute bare minimal effort, to keep the money flowing. January 27th they fixed various issues with weapon perk progression. One fix. Meanwhile hundreds of other bugs, glitches and problems have gone ignored since day one.
Seriously. Have some quality standards. Wake up people. Stop supporting trash breadcrumb games from companies that put quality on their back burner in favor of profit.